Sales Support Exec

Job title:

Sales Support Exec

Company

ToucanTech

Job description

About ToucanTech:ToucanTech is a smarter community software to help organizations, including schools, engage their communities, streamline their processes and amalgamate multiple systems into one. The platform combines a CRM, website builder, private member portal, email, events, forms, payments, a mobile app and more.330 organizations – such as the University of Oxford, the American Institute of Architects and the Chicago Federation of Musicians – across 27 countries, use ToucanTech to operate more efficiently and increase community engagement. Our customers are cause-based and make a positive difference in the world and include range of schools, colleges, universities, charities, museums, professional associations and clubs.About this Sales Support role:We’re hiring a high-energy, techy all-rounder to support our international sales team with a range of interesting tasks from prospect research, to preparing sales demo websites to creating proposal packs.This role will equip you skills across communications, sales, design and project-management – and help you build a global network with our team and our customers. It’s perfect for a recent grad or early-stage career professional interested in tech sales and fast career promotion – we’ll support you to move into more senior sales – or other – roles.You’ll be based in the UK, with an international mindset, and the flexibility to shift your working hours (e.g. starting later/ finishing later) several days a week to support with sales calls for other timezones.Your Responsibilities

• Conduct research (e.g. online/ LinkedIn) on prospective customers
• Respond to quick questions from sales prospects
• Support the sales team to update information in our sales pipeline system
• Take initial calls with prospects to gather requirements before a full product demo
• Help to create sales demo websites and ‘user-journeys’ in preparation for a demo
• Prepare proposal documents and presentation packs
• Support regional marketing, conferences and partnerships
• Feedback suggestions to product team

RequirementsYou’re likely to succeed if you are:

• Self-motivated, tenacious and target driven
• Confident and personable on the phone
• An active listener
• Quick to learn about new software products and markets
• Interested (and with relevant experience) in community management, membership associations, education advancement (e.g. fundraising/ alumni) and related topics
• Comfortable working in a fast-paced, capital-efficient SaaS scale-up
• Flexible to join team calls in other time zones when required
• Authentic, transparent and constructive in your working style

Benefits

• 24 paid days p/a holiday (+ bank holidays)

• flexibility over working hours and location
• fun working environment with regular team activities and training
• dynamic and international team, celebrating diversity
• transparent and pragmatic culture with regular business updates
• travel opportunities

Expected salary

Location

London

Job date

Thu, 05 Sep 2024 22:28:13 GMT

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