Are you Norwegian Church Aid’s new Operations Manager for Nigeria?

Norwegian Church Aid (NCA) has been operating in the north-east of Nigeria since 2017, delivering humanitarian assistance and conflict-affected areas. As a hybrid programme, NCA works closely with national partners but also implements its projects in WASH and GBV/ASRH operationally. The country programme is embedded in the UN-led response in the BAY-states (Borno, Adamawa and Yobe). We are from January 2025 starting the implementation of our new country strategy for Nigeria and the new Operations Manager has an important role to play for the success of our new strategy.

NCA is seeking a new Operations Manager in Nigeria for a one-year contract with possibilities for extension. The person hired will work closely with the Country Director and Department Heads to ensure that operational support in the areas of logistics/procurement, administration, safety, human resources and capacity building is provided effectively and efficiently for successful implementation of the NCA country programme in Nigeria. We are looking for a person with extensive knowledge of and experience with the various areas of responsibility that fall under this position. The person we are looking for also has excellent leadership skills and is good at promoting a safe working environment where staff can thrive, grow and continuously develop their skills.

DUTIES AND RESPONSIBILITIES

• Provide leadership to the logistics department by promoting compliance to procurement policies and developing accountability mechanisms
• Supervise the HR service in strategic management of human resources, including recruitment, succession planning, capacity development and career development
• Ensure proper management of service and maintenance contracts for the office and expatriate houses as well as provision of a safe working environment for all staff
• Provide leadership to Safety and Fleet Management
• Ensure that legal commitments are made in accordance with national law and NCA’s internal policies and procedures
• Play an active role in the development and management of the NCA country programme and Senior Management Team (SMT).

Any other relevant and related tasks as required by the NCA Nigeria Programme Country Director.

QUALIFICATIONS / PERSONAL QUALITIES

• Relevant higher education
• Minimum of 5 years’ experience managing humanitarian and/or long-term development operations in fragile and insecure locations
• Experience in logistics/procurement, HR/Admin, IT and safety management
• Willingness to travel in the field and work in remote locations with minimum amenities and / or with relative safety as approved by the safety advisor
• Ability and experience with leading staff, including field staff and remote field offices
• Able to mentor, coach and support staff in their professional development
• Proficiency in written and spoken English is required
• Excellent cross-cultural communication skills
• Strong problem-solving, analytical and decision-making skills
• Flexibility, ability to work independently and meet deadlines
• Must be loyal to Norwegian Church Aid’s Christian values and accept the ACT Alliance Code of Conduct

WE OFFER

• Important and exciting tasks within a humanitarian response
• Important role in a very visible organization, internationally
• The opportunity to develop this position further for NCA Nigeria
• Great opportunity to make everyday life better for the many who are in need
• A competitive salary and benefits, as per NCA’s HR policies.

Further information about NCA and this position may be provided by NCA interim Nigeria Country Director: Anna Maria Rio.

This is a minimum one-year contract with possibilities for extension depending on results and funding. This is a non-family duty station and this position is for expats only.

Start date: As soon as possible

We encourage all qualified persons to apply for a job with us, regardless of gender, age, disability or cultural background. Through our recruitment portal, you can register and submit your CV, write an application / cover letter and attach relevant certificates. Only applicants using this electronic portal will be considered for the position.

Before you apply:

We kindly ask you to carefully read the ACT Code of Conduct for the prevention of misconduct, including corruption, fraud, exploitation and abuse, including sexual; and to ensure child safeguarding and the Protection from Sexual Harassment, Exploitation and Abuse and Child Safeguarding policy before you submit your application. If you are the selected candidate for this position you will be asked to complete and sign our Code of Conduct and Protection from Sexual Harassment, Exploitation and Abuse, and Child Safeguarding Policy.

In accordance with core humanitarian principles, NCA implements a range of safeguards to prevent or reduce the possibility of humanitarian aid falling into the wrong hands. This includes those individuals and groups who are subject to sanctions by the United Nations Security Council. As part of this process, NCA will screen the details of the successful candidates for this post against the sanctions lists maintained by the UN and by some of NCAs governmental donors.