Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.

Global Corporate Solutions and Corporate Real Estate

Reporting directly to the Managing Director and World Bank Group Chief Administration Officer (MDCAO), Global Corporate Solutions (GCS) brings together the functions of Corporate Security, Corporate Real Estate, and Corporate Services (such as food services, printing, travel, conferences, and translation and interpretation).

GCS’s Corporate Real Estate (GCSCR) division plays a crucial role in supporting IBRD, IDA, MIGA, and ICSID by developing and operating their real estate demands worldwide. GCSCR’s primary purpose is to create safe, cost effective, sustainable, and functional real estate solutions, enabling business units to perform their work program in line with the WBG’s mission to create a world free of poverty on a livable planet.

To achieve its purpose, GCSCR led by the Senior Manager, is structured into three divisions: (i) HQ Real Estate Development and Management (GCSHQ), which covers facilities based in Washington, DC, (ii) International Real Estate (GCSIR), responsible for facilities located overseas, and (iii) Corporate Real Estate,  Center of Excellence (CoE) which serves as a central hub of expertise driving operational excellence, enhancing efficiency, and ensuring the successful execution of initiatives.

GCSCR is comprised of approximately 100 staff, leverages over 500 contractors, and manages an annual facilities capital investment plan of about $155 million globally. GCSCR works closely with the Regions on the Bank’s more than 190 locations.

Job Description

The position is accountable for overall supervision of all plant operations-related functions within the buildings of the Bank’s Headquarters Campus. The incumbent directs the activities of a team of Engineer Mechanics (Grade GC), Operating Engineers (Grade GD), and contracted maintenance support. The incumbent ensures that the planned preventive maintenance program, service response, and emergency repairs are addressed in the most cost effective and expedient manner.

The position is based in Washington, DC during the evening shift hours of 2:00pm to 10:30pm Monday-Friday, and reports to the Project Manager of the Plant Operations Team.

Duties and responsibilities include, but are not limited to:
• Ensures continuous, uninterrupted operation of the engineering systems serving the assigned buildings and provides the proper environmental conditions for all spaces as per industry guidelines and operating procedures.
• Develops and oversees implementation of the annual preventive maintenance program for all facilities equipment and systems in the assigned buildings.  Incumbent is responsible for the accuracy of the preventive maintenance data base program for the assigned building and to provide timely reports on current trends and data points.
• Reviews plans for construction activities in the assigned building providing quality control for standards regarding heating, ventilation and air conditioning systems and provides input and approval on final construction documents.
• Coordinates with Project Managers and Building Managers in GCSHQ and provides support as needed on all projects to ensure integrity of MEP systems are not compromised.
• Assists in the development of annual budget requirements for the assigned buildings and monitors expenditures for utility usage and contracted services.  Initiates, reviews and approves proposals and invoices for work that is done within the assigned buildings.
• Monitors the condition and efficiencies of all engineering systems and equipment and provides input on repair and/or replacement projects to the GCSHQ Project Manager as part of the Capital Improvement Program.
• Advises GCS communications team of all scheduled and emergency interruption to HVAC, Plumbing and FLS services to ensure timely announcements to affected staff and units (i.e. Helpdesk, Security, affected staff, other units).
• Monitors service requests to ensure that remedial action is taken, noting trends and escalating as needed.
• Maintains a client focus and establishes a professional rapport with occupants of the assigned building.
• Directs and monitors the performance of staff members assigned to the engineering team and provides performance evaluations, direction on career development, coaching and counseling as needed.

Selection Criteria

• Bachelor’s degree in relevant field with two years of experience or equivalent combination of education and experience with at least fifteen years’ experience in the operation and maintenance of physical plants for large office buildings or equivalent facilities with complex engineering/plant operation facilities.
• Must possess 3rd Class DC Steam Engineer’s license or equivalent.
• In-depth understanding and technical knowledge of mechanical equipment and control systems.
• Proven ability to supervise, coach and train others in the performance of all duties and functions associated with plant operations.
• Proven ability to bring project work to an efficient/timely conclusion.
• Proven ability to work effectively in a team-oriented, diverse multi-cultural environment.
• Full knowledge/understanding of Building Automation Systems (BAS) preferably Siemens Apogee and Desigo.
• Working knowledge and experience in facilities management systems and work order management programs (i.e. Tririga).
• Effective verbal and written communication skills.

Competencies
• Tasks and Workflow Management – Has good organizational skills, and the ability to work capably in a fast-paced, deadline-oriented environment, managing multiple tasks within tight deadlines.
• Maintenance and Building Engineering Skills – Has working knowledge of HVAC systems, and ability to troubleshoot, maintain, repair and, in some cases, install such systems.
• Systems Maintenance – Has ability and technical expertise needed to perform assigned maintenance jobs.
• Facilities Troubleshooting and Repairs – Has ability to diagnose basic problems and perform basic repairs.
• Building Automation and Facility Maintenance Management Systems – Has in depth knowledge of BAS and FMMS systems.
• Client Orientation – Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client.
• Drive for Results – Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
• Teamwork (Collaboration) and Inclusion – Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
• Knowledge, Learning and Communication – Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit’s knowledge sharing.
• Business Judgment and Analytical Decision Making – Able to effectively and independently provide general research support. Demonstrates ability to assess situation and make sound judgment on action needed.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.