Africa Service Center Human Resources Senior Generalist

Who We Are
Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

The Opportunity

Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!

**Compensation Range for This Position Is $41,000 – $45,000 depending on experience.

A Senior Human Resources Generalist is an experienced professional who plays a significant role in managing various aspects of the HR portfolio. Their primary responsibility is to oversee the recruitment, selection, and training of employees, as well as being responsible for issues relating to employee compensation, benefits, and performance.

This role will preferably sit on site in Senegal.

How You’ll Contribute

• Partner with Global Business Partner on best practices and support for international teams.

• Assist and advise management and employees on HR related matters.

• Support local and national recruitment and employee selection in line with company policies and objectives.

• Develop and maintain HR policies, procedures, and programs.

• Ensure compliance with local employment laws and regulations and advise on local best practice.

• Manage employee relations and provide guidance to supervisors and managers on employee issues.

• Manage employee performance and develop effective performance management strategies.

• Provide training and development programs for employees.

• Deliver high-quality employee benefits programs that meet the needs of all employees.

• Maintain HR information systems and keep personnel records up to date.

• Other duties as assigned.

  The Ideal Candidate

• Proven supervisory experience with a respectful and Christ-honoring approach to leadership.

• Knowledge of HR regulations, benefits, and best practices.

• Experience in working in a multi-cultural environment.

• Able to appropriately prioritize and carry out assigned responsibilities and tasks with excellence, as well as, demonstrating initiative identifying valuable priorities for self and team.

• Excellent interpersonal skills while performing multiple tasks under pressure.

• Balance of calm and sense of urgency.

• Problem-solving orientation, good communication, negotiation, and conflict resolution skills.

• Capacity building and training skills.

• Enjoy working with people both collaboratively and in service.

• Follow the model of Jesus and align with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.

• Supportive of Mercy Ships mission, vision, and committed to its core values.

• Understand and apply servant leadership, work collaboratively with integrity, and demonstrate accountability.

  Education & Experience

• Bachelor’s degree in business management or human resources.

• Written and spoken fluency in English required; Additional fluency in French preferred

• Minimum of 3 years’ experience in an administrative field, required; prior experience in a Human Resource function, preferred.

• International HR experience, preferred.

• HRCI or SHRM certificate or international equivalency, required.

• Successful completion of Mercy Ships Entry Training will be required within the first year.

**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.