Hardship Level (not applicable for home-based)

H (no hardship)

Family

Internship

2024-11-01

October 27, 2024

Background information/Organizational Context

The UNHCR Multi-Country Office based in Canberra, Australia, is responsible for the promotion and protection of refugee rights in the Pacific region which includes Australia, Cook Islands, Federated States of Micronesia, Fiji, Kiribati, Marshall Islands, Nauru, New Zealand, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, and Vanuatu.

The MCO Solutions Unit covers all solutions across the Pacific including Australia and New Zealand resettlement programs and to ensure that solutions and self-reliance are being considered at the earliest stage of the refugee journey. In addition and in view of the compelling humanitarian circumstances of individuals who have been subject to Australia’s offshore processing arrangements and in light of opportunities for new pathways presented by the March 2022 resettlement agreement between Australia and New Zealand, the solution unit is working with governments to achieve durable solutions for those affected including a resolution process and human rights safeguards for any who are not accepted for resettlement.

This internship will support the MCO Canberra’s Durable Solutions strategy for the transitory cohort and assist with coordinating tasks related to resettlement in Australia and New Zealand’s humanitarian programs. The Solutions Intern reports to the Resttlement & Complementary Pathways Officer and helps implement Global Refugee Forum pledges while fostering new responsibility-sharing initiatives.

Duties and Responsibilities

Conduct Country of Origin (COI) information research and other research as needed, to support Eligibility Officers in their Refugee Status Determination and resettlement (RST) case processing procedures;

Assist with individual case management support.

Assist in preparation of file notes, reports, administrative tasks, and any other relevant activities, as required.

Data management support including the development of infographics and related visual tools to support internal and external advocacy with stakeholders on the protection situation for people UNHCR serves;

Support in DSU engagements including mission preparation and logistical and coordination support;

Prepare presentation materials such as PowerPoints, fact sheets and related materials;

Assist with scheduling for the DSU team (counselling, mission appointments, protection monitoring and interviewing);

Support in protection counselling to asylum seekers and refugees and supporting to enhance counselling lines and tools.

Assist in reviewing and documenting data management procedures and policies, ensuring that written guidance is available for all procedures in place;

Support to contact refugees and asylum-seekers subject to offshore processing to assist them to complete Expressions of Interest (EOI) in New Zealand as needed, provide them with information on the New Zealand process and ensure that they are informed on the voluntariness of participation in the resettlement process; and

Assist with New Zealand resettlement selection missions as needed, including basic pre-interview counselling.

Support Resettlement incoming activities by preparing brief, taking minute of meeting

Assist in re-organising share point folder by proposing a detailed structure and implement it and brief relevant staff after approval

Build Excel tool to track progress against target

Update relevant records and trackers

Support the team with mission preparation

Perform any other tasks as required

Minimum qualifications required

Applicants must be recent graduates or have completed at least two years of undergraduate studies in the legal field, international relations or related field(s); and

Have experience and/or a demonstrated interest in asylum and refugee protection or human rights.

Advanced skill in Excel including pivot table

Knowledge of relational database and power BI would be an asset.

* Candidates must be an Australian Citizen or Australian Permanent Resident in Australia on the closing date of the vacancy. UNHCR is not able to sponsor applications for work visas.

Standard Job Description

Required Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Other information

This position doesn’t require a functional clearance

Home-Based

No