Roles and responsibilities:

•  Assessing the full range of visa applications and interviewing applicants in a fair, objective and courteous manner. Making quick and pragmatic decisions to issue and refuse visas in accordance with the Immigration Rules, and within agreed time-scales. 
• Acting on feedback from management to improve decision quality with a view to making the right decision on every visa application first time every time. 
• As you settle in the role, share efficiency savings or suggestions for continuous improvements with managers and colleagues
• Acting with integrity and in accordance with the local code of conduct and Home Office Values.  Reporting any incidents that cause the applicant to have integrity concerns.
• If selected take on any extra roles and responsibilities to support Entry Clearance Managers in ensuring the efficient and effective running of the visa section.

• Good communication with excellent spoken and written English
• Computer literacy with accurate typing skills of at least 30 words per minute
• The ability to work quickly and reliably with little supervision to meet challenging targets
• The capability of making quick decisions, in accordance with set rules and the ability to show that these decisions are fair and just
• Ability to work well under pressure
• Excellent team players – this is an all for one, and one for all environment
• Flexibility and a positive attitude to working in a forward thinking, modern and motivated department, which is working at the forefront of visa work. We are committed to improving standards and procedures – and we are looking for like-minded employees