Receptionist – Tweed Heads

Momentum Collective is a registered charity and not-for-profit community services organisation creating real social change and inclusive opportunities. We have a proud 40 year track record operating in a suite of programs in aged care, child & family community services, disability, mental health, homelessness, social and affordable housing, family & domestic violence.

We believe in a shared or collective responsibility to help close these gaps and are looking for can do, positive people, to join our community movement.

ABOUT THE ROLE

The Receptionist is the first point of contact for all stakeholders at Momentum Collective’s corporate head office. You will provide excellent customer service liaising with all internal and external stakeholders to ensure that stakeholder needs are met. You will provide high level administrative support and assistance for Momentum Collective’s Head Office.

WHAT WE ARE LOOKING FOR

You have excellent administration and organisational skills along with the ability to empathise with our clients both face to face and over the phone. You will have some knowledge of Community Services and Disability including complex communication and behaviours. You enjoy variety in your work and want to feel you are helping people.

WHAT WE CAN OFFER

• In-house training and career development to support your future goals
• Our Employee Assistance Program includes free counselling, well-being coaching, nutrition coaching and financial coaching
• Access to Fitness Passport Membership giving you and your family unparalleled access to ​845​+ gyms & pools
• Our BRAVO rewards and recognition program celebrates your contribution
• Salary packaging options to increase take home pay and access to discounts and rewards

Criteria

• Certificate III in Business Administration or other relevant qualification and/or equivalent knowledge and experience
• Current Driver’s Licence
• Satisfactory Criminal record check.
• Previous administration and customer service experience.
• Demonstrated experience in effective priority setting, planning and organising
• Experience in a client focused position with a commitment to the delivery of quality service
• Strong knowledge of disability, including complex communication and behaviour.
• Ability to work with people with a disability of all ages, their families or carers
• Intermediate computer literacy skills including the Microsoft Office Suite.
• Demonstrated understanding of the nature of sensitive personal information and the importance of complete confidentiality.
• Strong attention to detail.
• Self-motivated and proactive

Momentum Collective is committed to creating social change and inclusive opportunities for everyone. We promote diversity when recruiting our team and are guided by our core values of trust and respect, wellbeing, innovation, working well together and being gracious. We respect the special place our nation’s first people hold in our communities and encourage applications from Aboriginal and Torres Strait Islander people, people with a disability, LGBTIQ+ community, people from culturally and linguistically diverse backgrounds and of mature age.

Interested in this position?

To Apply

Please click the “Apply Now” button to upload your resume and cover letter.

We acknowledge the traditional custodians of the land on which we live and work and pay our respects to their elders past and present.