MEAL Coordinator

POSITION SUMMARY:

HIAS seeks to recruit a Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator to lead MEAL functions at HIAS Kenya. The MEAL Coordinator will maintain and refine systems to monitor and evaluate the effectiveness, strategic alignment, cost and overall impact of HIAS’ refugee assistance programs in Kenya as well as generate knowledge for learning and entrench accountability mechanisms in the organization processes. S/he coordinates with the Program Director and Regional Technical Advisor to ensure that HIAS Kenya is aligned to organization-wide monitoring and evaluation policies, systems, and tools for evidence generation in the region. S/he is responsible for information collection, analysis, and reporting processes across HIAS Kenya, and works with all program staff to ensure data quality. S/he supports the results reporting for HIAS Kenya, measuring program performance and deliverables.

ESSENTIAL FUNCTIONS:

Monitoring and Evaluation

• Develop an integrated monitoring and evaluation system for new and ongoing programs to track their implementation.
• Drafts and maintains up-to-date MEAL plans and frameworks and M&E sections of project work plans/operating plans in consultation with program team and partners.
• Support program design including development of the theory of change, objectives and indicators.
• Lead and support the implementation of HIAS global MEAL Guidelines at country level and support the continued improvement of key MEAL standards, processes, and systems/tools.
• Coordinates with all program staff to collect, aggregate, and verify programmatic data, and ensure robust, standardized data collection and analysis for the Country office.
• Undertake regular monitoring visits to the field to support implementation of project activities and to document learning to inform project adaptation.
• Lead in the design and implementation of internal assessments, such as rapid needs assessments, internal baseline and endline surveys, post-distribution monitoring assessments, satisfaction surveys among others.
• Lead in external evaluation activities, including TOR development, evaluator recruitment, methodology design and in-country oversight of external evaluation timelines and deliverables. Maintains awareness of best practices and policies for M&E and assists in training programmatic staff in these practices as needed.
• In compliance with donor requirements, review the organization’s existing MEAL approaches and advice on any required changes, support, and resources.
• In collaboration with the Program Director, identify opportunities for action research and impact evaluations.

Data Management and Results Reporting

• Tracks, analyzes, and regularly reports on program indicators, progress against targets, program successes, and lessons learned.
• Support program managers and projects’ focal people in reviewing donor reports and internal project monthly reports to ensure high quality reports are submitted on time for all grants/programs.
• Lead annual progress reporting/beneficiary counting and support internal and external reporting.
• Performs data quality checks and basic and intermediate quantitative analysis, including descriptive statistics, developing baseline assessments, and tracking progress against baselines.
• Develops charts, graphs, infographics, and other visualizations for program activities and accomplishments; aggregates reporting at the country office level.
• Support the project team in the reporting function of the internal CMS as well as ensuring data quality in the system.
• Maintain a centralized data management system that enhances accurate data capturing of all projects as well as easy retrieval, extraction and analysis for project teams and management.
• Establish an inventory of reliable secondary data sources of key statistics to contribute to project design and M&E.

Accountability to Affected Populations

• Serves as accountability to affected populations (AAP) lead within country office.
• Establishes and maintains beneficiary feedback mechanisms; supports accountable response to all beneficiary feedback.
• Ensures that feedback mechanisms are inclusive, accessible, and appropriate for the beneficiary population.
• Train program and country office staff on best practices for AAP

Learning

• Set up a system/database for collating and sharing lessons learnt and recommendations within and across projects and site offices to enhance project implementation, proposal development and annual planning processes.
• Ensure the documentation of success stories through e.g. Most Significant Change technique.
• Lead project review meetings and lessons learnt workshops at the end of projects (appropriate to length, scale, and complexity) aimed at replicating good practices and strengthening synergies between projects.
• Build the capacity of both staff and partners in MEAL tools and guidelines.

QUALIFICATIONS & REQUIREMENTS:

• A Degree in Social sciences, Monitoring and Evaluation or relevant field.
• A master’s degree in either, Project Planning and Management, Monitoring and Evaluation, Humanitarian law or a social science is an added advantage.
• At least 5 years’ experience in extensive monitoring and evaluation of projects related to social sciences, humanitarian and human rights or development work
• Experience in developing data collection tools and training of staff in effective use of those tools.
• Demonstrated skills in data collection, data analysis, interpretation, and reporting.
• Experience in proposal development and project implementation
• Experience in working for an organisation or NGO that deals with refugees will be an added advantage
• Knowledge in data management systems, quantitative and qualitative analysis software and data visualization.
• Knowledge of Accountability to Affected Populations.
• Knowledge of PSEA.

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person.

Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees.

Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • (Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice •Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie • (Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • (Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage •(Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Note: Applications will be reviewed on a rolling basis.