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View Vacancy – ROK – Residence Logistics Coordinator, S1
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Foreign, Commonwealth and Development Office (Residence and Support Staff)
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Residence Coordinator
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Main purpose of job:
The Residence Logistics Coordinator serves as a key support role in ensuring the smooth operation and presentation of the Ambassador’s Residence.
This role encompasses a wide range of responsibilities, including upholding high standards of hospitality for all guests, leading logistical support, and overseeing arrangements for official engagements such as tea sessions, breakfasts, lunches, and dinners. The coordinator also provides ad-hoc assistance as required by the Residence Manager.
Working closely with the Residence Team, the Residence Logistics Coordinator ensures that the Residence functions efficiently and in alignment with the Ambassador’s preferences.
관저 로지스틱스 코디네이터는 대사관저의 원활한 운영과 품격 있는 환경 유지를 위한 핵심 지원 역할을 담당합니다.
이 역할은 VIP 손님 응대, 각종 행사 준비 및 운영을 포함한 다양한 업무를 아우르며, 관저 매니저의 요청에 따라 수시로 지원 업무를 수행합니다.
관저팀과 긴밀히 협력하여 대사님의 의도와 기준에 부합하는 방식으로 관저 운영이 이루어지도록 합니다.
Roles and responsibilities / what will the jobholder be expected to achieve?
Event and Guest Management (40%)
- Ensure the Residence is ready to receive the Ambassador’s official guests for engagements, including senior Korean and international visitors and high-level UK dignitaries.
- Provide professional, high-quality, and courteous service to all Residence VIPs and guests on formal tea sessions, breakfasts/lunches/dinners, receptions and major outdoor events.
- Take the lead in space control and furniture movement before and after events.
- Monitor and maintain inventory and stock control for silverware, glassware, china, and other household items before and after events.
- Prepare menus, name tent cards, seating plans for the events.
행사 및 손님 응대 관리 (40%)
- 대사관 공식 손님(주요 국내 및 국외 인사 포함) 맞이를 위한 관저 준비
- 티타임, 조찬/오찬/만찬, 리셉션, 가든 행사 등에서 품격 있고 전문적인 서비스 제공
- 행사 전후 공간 세팅 주도
- 실버 웨어, 글라스웨어, 차이나 웨어 및 기타 관저 용품 재고 관리
- 행사 메뉴, 이름표, 좌석배치표 준비
Maintenance and Housekeeping (20%)
- Maintain Residence working areas to appropriate health and safety standards and in a manner suitable for a historical building.
- Maintain and manage the upkeep of external areas, including the back of the Residence.
- Oversee effective recycling and waste management.
- Ensure flower storerooms are organised and adequately stocked with floral supplies.
유지관리 및 하우스키핑 (20%)
- 역사적 건물로서 적절한 위생 및 안전 기준에 따라 업무 공간 유지
- 관저 주변 및 외부 공간 관리
- 관저에서 발생되는 재활용 및 폐기물 관리 감독
- 꽃 보관실 정돈 및 꽃자재 확보
Communication and Coordination (20%)
- Maintain clear and proactive communication with the Residence Manager, promptly flagging any operational issues or risks.
- Coordinate effectively with team members across the Residence, ensuring shared understanding of priorities and smooth execution of duties.
- Participate in team briefings and feedback loops to support continuous improvement and service consistency.
- Liaise with JLL to ensure effective and timely maintenance and resolution of facilities-related issues.
커뮤니케이션 및 코디네이션 (20%)
- 관저 매니저와 명확하고 적극적으로 소통하며 운영상 문제 또는 위험 요인이 있을경우 보고
- 팀원들과 협력해 우선순위 공유 및 원활한 업무 진행에 주력
- 팀 브리핑 및 피드백에 적극 참여하여 서비스 품질 개선에 기여
- 시설 관련 문제 해결을 위해 JLL과의 협업
Agility and Flexibility (20%)
- Respond effectively to last-minute changes in event schedules, guest needs, and logistical requirements while maintaining high service standards.
- Stay calm and solutions-focused during high-pressure situations, including back to back or large scale events.
- Proactively support various aspects of event operations beyond core responsibilities to ensure seamless delivery.
- This role requires occasional evening, early morning, and weekend work to support high-level visits and events, and to ensure their smooth execution.
민첩성과 유연성 (20%)
- 일정 변경, 손님 요청 등 갑작스러운 상황에 신속하고 유연하게 대응
- 대형 행사나 연속된 행사 일정 속에서도 침착하고 유연한 태도를 유지
- 핵심 업무 외에도 전반적인 행사 진행을 위해 적극적으로 지원
- 고위급 방문 및 행사 지원을 위해 이른 아침, 저녁, 주말 근무가 간헐적으로 요구됨
Resources managed (staff and expenditure):
Inventory control for household supplies for Residence fucntions and events such as tables, chairs, silverware, glassware, linen.
Alcoholic and Non Alcoholic beverage inventory controll.
행사용 테이블, 의자, 실버웨어, 글라스웨어, 린넨 등 행사용품 상태 및 재고 관리.
주류 및 비주류 음료 재고 관리.
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- Experience in event management, including set-up, table arrangements, serving and receiving guests
- Knowledge in food, alcoholic and non-alcoholic beverage
- Knowledge in table manners for high level guests
- IT Literacy
- 행사 운영 경험 (세팅, 좌석배치, 손님 응대 등)
- 음식 및 음료(주류/비주류) 관련 지식
- 고위급 손님 대상 테이블 매너 지식
- 컴퓨터 활용 능력
Language Requirements: Yes
Language: English & Korean
Level of Language Required: Intermediary
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- Experience in operating audio and visual system
- Knowledge in flower arrangement and indoor plants.
- AV 시스템 사용 경험
- 플라워 어레인지먼트 및 실내 식물 관련 지식
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Delivering at Pace, Managing a Quality Service, Working Together
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15 June 2025
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S1
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Full-time, Fixed Term, Fixed term, with possibility of renewal
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36
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12 months
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Asia Pacific
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South Korea
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Seoul
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British Embassy
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1
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KRW
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KRW 3,092,120
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monthly
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2 August 2025
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This role is for a 12-month fixed term contract with possibility of extension.
Learning & development opportunities:
The British Embassy Seoul is committed to nurturing talent and investing in employee’s professional growth. The successful candidate will have access to learning and development opportunities that include role-specific training and broader soft skills development through a combination of online and offline formats.
– Successful candidate will be expected to complete mandatory online learning courses and encouraged to pursue other relevant training opportunities
– Formal learning to be agreed between successful applicant and Line Manager
주한영국대사관은 인재 육성과 직원의 직업적 성장에 지속적으로 투자하고 있습니다. 선발된 후보자는 직무에 특화된 교육뿐만 아니라 온라인 및 오프라인 방식을 병행한 다양한 소프트 스킬 개발 기회에도 접근할 수 있습니다.
-채용후 필수 온라인 교육 이수를 권장하고 있으며 관련성 있는 다른 교육 과정 역시 권장
-정식 교육 과정은 채용 이후 라인매니저와 논의 후 결정
Working Patterns:
Monday – Thursday 09:00 – 17:15, Friday 09:00 – 17:00
Other Information:
All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.
Staff who are recruited by the British Embassy Seoul are subject to Terms and Conditions of Service according to local employment law.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
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Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles: Civil Service behaviours which provides detailed guidance on how the behaviours are defined.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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