IOM: Consultant – Cultural Mediation Training – Dublin

Job Summary

Apply by: 22/06/2026

The consultant will be responsible for developing a standardised induction training manual for IOM cultural mediators1 deployed across the Europe and Central Asia (ECA) region followed by the delivery of a tailored pilot training in Ireland. The consultant will be responsible for designing a comprehensive, practical and modular induction package that defines the core knowledge, skills, and ethical principles required for cultural mediators in IOM operational contexts, with particular attention to migration management, border procedures, reception settings as well as procedures of the EU Pact on Migration and Asylum, and other topics identified by the mission in Ireland.

Key Responsibilities

Tasks to be performed under this contract

The consultant will be responsible for delivering the following deliverables:

Undertake a mapping of available training resources for cultural mediators, including relevant IOM guidance and IOM core competency frameworks.

Conduct consultations with members of the Consultative Group, that will be set up in support of developing the training manual, to collect inputs on needs, gaps and existing training practices across the Europe and Central Asia region.

Produce a concise summary report presenting key findings and recommending the scope and proposed structure of a standardised induction training manual for cultural mediators.

Develop a first draft of the baseline standardised induction training manual (including practical training materials, such as a facilitator guide, slides, case studies/scenarios, group exercises, and evaluation tools) and top modules tailored to the operational context in Ireland, based on the approved structure and recommendations.

Deliver a tailored pilot training in Ireland to test applicability of the draft baseline manual and Ireland-specific modules.

Revise and finalise the induction training manual following the tailored pilot training and technical feedback from the Consultative Group, IOM Ireland and the Regional Office, resulting in a final, implementation-ready induction package.

Perform other tasks as may be required within the consultancy.

Timeline

The consultancy will be carried out for a duration of 6-months, based on the below indicative timeline for deliverables:

Mapping of available training resources – June

Consultations with the Consultative Group – July

Concise summary report – August

Induction training manual – September

Tailored pilot training delivery in Ireland – October

Revise and finalise the induction training manual – November

Performance indicators for the evaluation of results

• Demonstrated understanding of cultural mediation in migration contexts, including roles, ethical considerations and operational environments within IOM programming.
• Ability to apply relevant international standards, organisational frameworks and IOM core competencies in the development of induction training content.
• Ability to collaborate effectively with stakeholders and incorporate feedback from diverse actors, including Steering Group members, regional thematic experts and field colleagues.
• Ability to clearly communicate findings, analyses and proposed training structures to technical and non-technical stakeholders.
• Development of comprehensive, coherent and professional analytical inputs, including mapping results and a well-reasoned proposed structure for the induction training manual.
• Proposing practical, feasible and operationally relevant solutions for a standardised induction training applicable across different country contexts.
• Demonstrating creativity and innovation in the design of training approaches, while ensuring usability and scalability across the ECA region.
• Adherence to agreed timelines and deadlines for all deliverables.

Required Qualifications

Required Qualifications and Experience

Education

• Advanced university degree (Master’s or equivalent) in a relevant field such as migration studies, social sciences, education, international relations, law or a related discipline; or a first-level university degree with extensive demonstrated experience in cultural mediation, training development or migration-related programming

Experience

• At least five years of experience in a professional thematic consultancy, i.e experience in migration-related programming, including experience in cultural mediation, intercultural communication, and demonstrated experience in developing training or capacity-building materials.

Languages

For this consultancy, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required

While the consultancy is primarily home-based, travel to Ireland (Dublin) will be required. IOM will reimburse these costs.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies