HR Assistant

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Description

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• Serve as subject matter expert and point of contact for G4 visa renewals outside of the U.S., G4 visa related State Department updates, driver’s license letter processing and/or other visa processes as defined.
• Evaluate and resolve diverse visa issues as they arise, which often requires interpretation of existing procedures and processes determining the appropriate approach with consultation or independently
• Exercise fulfillment of transaction activity by ensuring adherence to departmental, institutional and federal agency guidelines regarding incoming and outgoing documentation in relevant systems.  
• Process requests for assigned process (submissions relevant HR and government systems) while maintaining Service Level Agreements   
• Engage regularly with State Department and clients
• Demonstrate accountability with respect to prioritizing assignments and ensuring effective handling and completion of work.
• Conduct weekly virtual consultations with staff on varying visa issues.
• Position may be required to work outside the normal DC work hours to respond to emergency inquiries from staff. 
• Must be available to work full-time during business hours as defined by the Manager, PACSO.
• Must be willing to work on other assignments as requested by the Manager, PACSO.

• Bachelor’s degree with concentration in business administration, human resources or related discipline with 5 years of experience, (or equivalent combination of education and experience);
• Ability to effectively communicate service delivery issues / recommendations to management both within and outside of PACSO Team.
• Excellent reading, writing, and listening skills. Strong English language skills (verbal and written), including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation and style.
• Analytical ability, practical problem-solving skills and resourcefulness in performing varied tasks 
• Excellent organizational skills and ability to prioritize and deliver assignments in a timely manner often under time pressures.  
• Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment.    
• Ability to develop / maintain business relationships necessary for the team to fulfill service delivery requirements.

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