Technical Manager – Training – Global Health Workforce Program

Summary of Role

Reporting to the Country Director, the Technical Manager – Training will provide technical and logistical support on the Global Health Workforce – Kenya Project by strengthening the capacity of health managers on LMG to implement Primary Care Networks (PCNs) and IPC in the provision of PHC to Kenyans. S/he will work under the overall guidance of the Country Director to ensure efficient and effective implementation of project activities.

Responsibilities

• Co-lead work planning workshops and support planning and preparation for the project launch and close out events.
• In collaboration with subject matter experts (SMEs), support LMG curriculum review process and content development for select modules to be delivered online, in-person, or through a blended approach.
• Work with SMEs and consultants on e-content conversion of select modules.
• In collaboration with SMEs, lead the design, development, and implementation of Train-the- Trainer and mentors workshops for facilitators in preparation for the rollout of LMG courses.
• Participate in the identification of the trainers and trainees for LMG courses, ensuring gender, equity and social inclusion of trainees.
• In collaboration with the lead training institution, support implementation of the LMG training and mentorship program at County and National Level.
• Liaise with the eLearning platform coordinator to ensure the LMG short courses are available on the learning platform, ensuring materials are up to date and are accessible.
• Coordinate logistical support for the LMG training, including preparing and sending out invitations through e-mail to participants, submission of properly completed and signed participant lists to procurement after every training/ field activity.
• Liaise with the various partners and stakeholders in different capacities as directed by supervisor.
• Work with the procurement, logistics and finance teams on procurement of training materials and services in line with approved budgets.
• Conduct activity budget monitoring to ensure effective utilization of financial resources in consultation with the supervisor.
• Conduct routine tracking of trainees undertaking the LMG course, course evaluation, end of training/follow-up evaluation to assess impact of the training on participants.
• Lead the preparation of the monthly and quarterly progress reports, ensuring the incorporation of training data gender equity, and social inclusion.
• Support the documentation and dissemination of training outcomes through success stories, conference presentations, blogs/ learning briefs to inform workforce policy and practice.
• Manage database of course curricula, participants, facilitators (including consultants) and related training records, ensuring training materials and equipment are regularly updated.

Minimum Requirements

Education & Experience

• A bachelor’s degree in human resource management/development, medical education, social sciences or equivalent field with 6 years of related experience or a master’s degree with 4 years of work experience.
• Hands-on experience developing training resources and short courses and conducting capacity strengthening activities in academic or research settings.
• Prior hands-on experience in managing complex training courses, eLearning programs and conducting capacity strengthening activities.
• Proficiency in Microsoft office (Outlook, Word, Excel, and Power point).
• Ability to work independently, set priorities, juggle tasks and meet tight deadlines with prioritization, paying attention to detail and quality.
• Excellent interpersonal, organizational, effective team member, analytical and coordination skills and ability to work in a culturally diverse team.
• Demonstrated competence in working with stakeholders.
• Strong verbal and written English language skills including report writing.
• Familiarity with public sector workforce development and LMG concepts, particularly in the Kenyan context.
• Good coordination, mobilization, and negotiation skills.
• Experience in a donor funded project is an added advantage.
• Effective communication: Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Planning and Organizing: Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
• Interpersonal Relationships: Knowledge of and the ability to effectively interact within and across Divisions, Departments, Country offices in a constructive and collaborative manner.

Competencies

• Accountability – Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high-quality results for IntraHealth’s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
• Service Excellence – Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

• Willingness and ability to work independently with all stakeholders.
• Willingness to accept additional responsibilities.
• Willingness to work overtime as required.
• Willingness to travel throughout Kenya to work with partners and key stakeholders as required.