Client Support Partner - Young Carers - Tenders Global

Client Support Partner – Young Carers

  • Contract
  • Anywhere
  • Posted 8 months ago

The Benevolent Society

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  • Full-time position based in Hurstville
  • $79k – $84k inclusive of Super + Salary Packaging
  • Flexible, friendly organisation, Hybrid work options available

Are you passionate about making a positive impact in the lives of carers across Australia? The Benevolent Society is excited to announce the growth and expansion of our Carer Gateway Program, and we are looking for dedicated individuals to join our team. The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: children, young people, and their families; First Nations Australians; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change.

We are committed to supporting carers and enhancing their quality of life. This is an exciting opportunity to be part of a dynamic and innovative team, as we work together to make a meaningful difference in the lives of carers. Caring for a loved one is important work. Some days caring brings great joy, but some days it can be lonely or a little overwhelming. No matter how you feel today, our Carer’s Gateway will be just a phone call away. Carer’s Gateway is an initiative to provide carers with information, support, counselling, and coaching. Click here to find out more about Carer Gateway!

Duties

As our Client Support Partner – Young Carers, you will:

  • Work closely with young carers (aged under 25) to provide them with the support they desperately need in their caring role.
  • Assist young carers in managing their caring responsibilities and provide guidance on how to balance their caring role with school, social life and other commitments.
  • Help young carers to develop their confidence, self-esteem and social skills to make and maintain friendships and socialise outside of their caring role.
  • Collaborate with other team members to develop and deliver tailored programs and activities that meet the specific needs of young carers.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:

  • Salary Benefits – You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
  • Motor Vehicle Packaging Options – to suit your lifestyle.
  • Work/Life Balance – Flexible work arrangements including part-time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.
  • Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years
  • Wellness – Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
  • Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
  • Our Reconciliation Commitment – All First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.  

Skills and Experience

We want you to be successful in your new role! This means you’ll have:

  • Experience as a Case Worker, Case Manager, Support Coordinator or Social Worker
  • A passion for helping Carers live their best lives while they support a loved one to have a better quality of life.
  • Ability to develop initial service plans in collaboration with the customer, carers, medical and allied health professionals and referring agencies as appropriate, ensuring it meets the customer’s needs, goals, preferences and eligibility
  • Strong emotional intelligence and the ability to create an experience where a caller quickly feels heard and comfortable, often at a time when the caller may feel emotional, confused or frustrated navigating systems they may not understand in time of emotional stress
  • Ability to connect to young people from all walks of life
  • Comfortability working from our Hurstville office

Some evening/weekend work will be required, however events are planned well in advance.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Apply Now!

To apply, please click on ‘Apply Now’ and submit your current CV along with a 1-page cover letter discussing your reasons for applying and suitability for the role

Have any questions? Please contact Michelle on 040 824 2879 for a friendly, confidential discussion.

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

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