Digital Communications Manager – Thomson Reuters Foundation

We are hiring for a Digital Communications Manager role at the Thomson Reuters Foundation. The role is based out of our London office, on a hybrid basis. Unfortunately, we are unable to accommodate visa sponsorship for this position.

Join a dynamic Communications team working across a unique organisation that combines the power of journalism and the law to advance media freedom, foster more inclusive economies, and promote human rights. We do this through:

Journalism
Reporting from the ground in more than 70 countries, our global news team covers the new frontier of human rights. From investigating slavery in supply chains, to the human impact of climate change, to how data-driven technology and AI are impacting people, we report on challenges affecting fundamental human rights and freedoms. We adhere to the Thomson Reuters Trust Principles of integrity, independence and freedom from bias. All our news is distributed on the Reuters newswire.

Media Development
For 40 years, we have promoted the highest standards in journalism by training reporters around the world to cover issues relevant to their local context, accurately and impartially. Today, we work to strengthen local and national journalism, improve media ethics, standards and regulation, combat misinformation, and explore and shape the future of the profession. We do this through newsroom consultancy, journalism training and mentoring, capacity-building, and via our funding of the Reuters Institute for the Study of Journalism at the University of Oxford.

Free Legal Assistance (TrustLaw)
We run the world’s largest pro bono legal network, TrustLaw. Working with leading law firms, we facilitate free legal support, groundbreaking research and resources for NGOs and social enterprises in 175 countries. By spreading the practice of pro bono worldwide we strengthen civil society and drive social change. Our network has grown to 6,500 members, including more than 1,000 law firms and in-house legal teams.

Convening Initiatives
We convene experts to build global awareness of critical issues linked to our areas of work, to inspire collective leadership and to help shape a prosperous world where no one is left behind. Our annual flagship event, Trust Conference, brings together frontline activists, thought leaders and top decision-makers in the areas of media freedom, inclusive economies, and human rights. Other initiatives include thematic working groups convened around the world to share expertise, drive new partnerships, facilitate media coverage and produce legal research.

We are seeking a Digital Communications Manager to join our busy Communications team and contribute towards the organisation’s internal and external communications efforts with an emphasis on digital best practice. Reporting to the Head of Communications, this is an incredible opportunity to land a specialist role in a fast-growing corporate Foundation working on some of the world’s most pressing issues.

About the Role

As Digital Communications Manager at the Thomson Reuters Foundation, you will:

• Write and edit communications material for both internal and external audiences across our digital platforms, understanding complex information and tailoring it for relevant audiences with SEO-friendly structure and messaging.
• Work with the Foundation’s Audience and Product and Tech teams to act as the main point of contact for corporate digital communications activities, including content creation and positioning for Foundation websites, app development for Trust Conference and the creation of digital communications materials.
• Manage the production of regular Foundation outputs such as the external newsletter while providing general communications support.
• Implement and promote digital best practice as the digital comms lead within the team.
• Use your deep understanding of analytics to report on key campaigns and the impact of ongoing communications efforts.
• Liaise with the Foundation’s services and thought leadership teams in developing campaign plans to support their integrated communications needs, devising creative approaches and measuring impact.
• Work with the Foundation’s social team to contribute to the messaging of social media marketing campaigns for major Foundation initiatives and relevant international days.
• Please note that the role does not involve management of the Foundation’s social media channels. However, you will work very closely with the social team to ensure consistent content creation tailored to our communications objectives.

About You

To be our Digital Communications Manager, you will likely have:

• Proven experience in digital communications, ideally for an international organisation, the development sector or within a fast-paced environment. Additional experience in integrated communications would be an asset.
• Strong writing skills, with expert SEO knowledge, and a good understanding of user experience best practice and content management systems.
• A can-do attitude, willing to support across the full suite of communications activities.
• Excellent communication skills (verbal, written and interpersonal).
• An ability to understand and prioritise complex information.
• Strong knowledge of digital reporting methods and tools.
• Rigorous attention to detail and a strong focus on accuracy, with exceptional research and analytical skills.
• As a highly motivated self-starter, an ability to work independently and take initiative, and a desire to implement digital best practice across the communications team.
• Excellent organisational skills – must be able to juggle simultaneous projects led by multiple team members.
• A strong team ethic, keen to learn new skills and share expertise.
• The ability to work creatively, speedily and accurately under pressure and to prioritise accordingly.
• Fluent English is essential and additional languages, an advantage.
• Project management experience or a personal interest in social, humanitarian and/or environmental issues (we are particularly interested to hear more about these throughout the process).

What’s in it For You

At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Global Perspective and Impact: Interested in working for a dynamic global organisation with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed.
• A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.
• Hybrid working: We recognise the value of a flexible working environment that encourages the creativity and dynamism arising from interacting with colleagues in person, as well as the ability to work remotely.
• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
• Benefits: We offer competitive salary packages and market-leading benefits.
• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About the Thomson Reuters Foundation

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.