Monitoring Evaluation and Learning Officer, HSPRS

Job Overview: As part of IRC’s Strategy 100, IRC’s Resettlement, Asylum, and Integration Programs Department will continue and expand on its commitment to delivering impactful programs and services, focusing on raising program quality through giving clients greater influence over program design and delivery, better using research and other evidence, powering decisions with data, and more agile and impactful, outcomes-focused program design. The Monitoring, Evaluation, and Learning Officer will lead the monitoring and evaluation of a nationwide multi-site Home Study and Post Release Services (HS/PRS) program that will help ensure the safety and well-being of unaccompanied children and support continuity of care in their new communities.

Major Responsibilities:

Responsibilities include but are not limited to:

• Leading monitoring & evaluation of a multi-office HSPRS program that facilitates learning and client-responsive, data-driven service delivery. This includes:
  • Leading the development of a high-quality MEL plan that facilitates client-responsive, equitable, gender-sensitive service delivery, learning, and data-driven decision-making.
  • Supporting program staff in updating existing program Theories of Change and logframes where relevant to ensure project evaluability.
  • Ensuring a DEI-informed approach is applied to M&E planning and implementation.
  • Developing data collection tools and systems with program staff, RAL MEL colleagues and partners and building the capacity of program staff to use them.
  • Creating PowerBi dashboards and routinely uploading data.
  • Coordinating with program staff to ensure entry of data into IRIS/ETO systems.
  • Conducting analysis of quantitative and qualitative data.
  • Coordinating the use of translators, interpreters, and/or enumerators for data collection.
  • With program staff and partners, establishing data review routines and holding meetings to capture lessons learned.
  • Documenting and disseminating findings and lessons learned (through donor reporting as well as internal communications and knowledge management processes).
• Supporting M&E capacity building, including staff capacity to collect, analyze and use client feedback data, through thought leadership into global tools and resources, training, and technical support.
• Supporting other evaluations or research as opportunities arise.

Key Working Relationships:

This position is based in RAI’s Research, Analysis and Learning Unit and reports to the Sr. Monitoring, Evaluation, and Learning Officer. The MEL Officer will work in close collaboration with other members of the RAL and co-sponsorship project team, and with program offices.

Job Requirements:

Education:

• A University degree in a relevant discipline (preferably in Social Sciences, Data Science, or a related field) preferred.

Work Experience:

• Experience developing and implementing M&E plans; coordinating and/or conducting project evaluations, conducting qualitative and both descriptive and inferential quantitative data analysis. Experience conducting evaluations of programs for refugee or displaced populations preferred. A minimum of 3 years of experience strongly preferred.

Demonstrated Skills and Competencies:

• Project management skills.
• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Experience with writing and implementing M&E plans—from inception to close-out.
• Experience in monitoring and evaluating programs for unaccompanied children, a plus.
• Experience with PowerBi.
• A strong understanding of routines that promote data quality.
• Experience with data management systems. For U.S staff, experience with Social Solutions’ ETO platform is highly desired.
• A strong understanding of client feedback systems and of how to apply a GEDI lens to monitoring, evaluation, and learning.
• Experience developing both quantitative and qualitative data collection tools.
• A strong understanding of principles and processes involved in collection of data from linguistically diverse, RIM populations.
• Ability to effectively communicate results, including with data visualization.
• Advanced knowledge of Microsoft Office Word, PowerPoint and Excel.
• Experience with R or similar data analysis software.
• Strong attention to detail (including in data management and written communication).
• Proficiency in Spanish, a plus.
• Ability to work flexibly both independently and as part of a team.
• Excellent communication skills, both verbal and written, with fluency in English.
• Ability to handle multiple priorities and deadlines.
• Strong critical thinking capabilities with an ability to rapidly assess situational needs, develop problem solving strategies, and implement sustainable solutions.
• Demonstrated experience with capacity building/training related to data collection tools and data quality.
• Proven experience with donor reporting.
• Experience managing project M&E across multiple locations.
• Experience independently managing research processes, logistics and relationships with research partners.
• Experience using mobile/ cloud-based digital technology for data collection and management

Working Environment:

• A combination of standard office environment and remote work depending on location
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.