Team Leader Refuge – SFV Services – Shepparton

• Join a purpose-driven organisation offering vital community services to vulnerable families
• Rainbow Tick accredited organisation
• SCHADS Award Level 6 Classification + Superannuation + Additional Benefits including NFP Salary Packaging

About VincentCare:

Since 2003, VincentCare has been providing targeted support services and advocacy for people experiencing homelessness and disadvantage. With over 300 skilled and passionate professionals as a part of the team, we are committed to the principles of social justice. Our aspiration is to be the leader in providing care, hope and advocacy to people from all walks of life and our purpose is to create opportunities and lasting change for the most marginalised in our communities.

We recognise cultural, gender, and occupational differences, and we encourage diversity by employing dedicated, talented, and enthusiastic staff members from all walks of life.

VincentCare’s Marian Community program provides a 24/7 Specialist Family Violence Crisis Service to victim survivors at risk of or experiencing high-risk family violence in the Goulburn region of Victoria. The services are primarily available in the City of Greater Shepparton, Moira and Strathbogie Shires but provides an enhanced after hour’s response that includes Mitchell and Murrindindi Shires.

About the Role:

As the Team Leader Refuge, you will play an integral role in building a supportive, collaborative and driven environment to Marian Community Specialist Family Violence Team. You will be working closely with your team as you provide leadership, direction, and opportunities to grow.

In addition to being a source of leadership in this program, you will also be responsible for the coordination of the day-to-day function of VincentCare’s Family Violence Refuge and Crisis Accommodation properties. In managing these properties, you will be working with local and state-based services as you coordinate intake and referrals, suitability and prioritisation changes, and placements for individuals accessing our Refuge support.

Key Responsibilities Include:

• Supporting the Team Leader and Program Manager, Specialist Family Violence Services to identify, create and implement program reviews, needs analysis, risk assessments and change management processes;
• Maintaining and participating in the 24/7 on-call roster and supporting caseloads as needs be;
• Supporting the Marian Community Practitioners to deliver high quality case management services;
• Supporting and implementing appropriate advocacy on behalf of victim survivors to maximise access to services and interventions;
• Promoting a person centred and positive recovery journey.

To see more on the core responsibilities of the role, please view our Position Description below.

Key Selection Criteria:

To be considered for this position, you will need to hold a tertiary qualification in Social Work, or other equivalent qualifications/experience as outlined in Recommendation 209.

You will have an in-depth understanding of the intersectionality in family violence, and the nature, dynamics and impact of family violence across a broad range of familial relationships. You have a genuine passion for supporting people and your warm and empathetic demeanour will forge strong professional relationships with a variety of individuals.

More specifically, you will have:

• Experience (minimum 3-5 years) within the family violence response and case management sector;
• Demonstrated experience in managing teams to achieve positive outcomes including facilitating reflective practice, supervision and professional development;
• An understanding of issues affecting people in crisis who may be homeless or at risk of homelessness and evidenced ability to provide holistic responses to address complex needs;
• An understanding of practices that integrate a trauma-informed approach, MARAM and IS reform practice principles;
• Demonstrated confidence and experience in managing conflict and challenging behaviours;
• An Ability to demonstrate culturally sensitive practice in relation to family violence, inclusive of the needs of LGBTIQ+, Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse peoples;
• Ability to take initiative, act with confidence and exercise sound judgement;
• Ability to manage time effectively and prioritise competing demands in a fast-paced environment;
• Excellent interpersonal and communication skills.

Please note: Due to the nature of this role, applications are open to candidates who identify as women (including trans, gender diverse, and intersex women) only under Section 28 of the Equal Opportunity Act 2010.

Working with VincentCare:

VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including career development opportunities; salary packaging; family friendly and flexible work arrangements; study leave and many more.

How to Apply

If you’re looking for a role that allows you to see the results of your hard work first-hand, with the opportunity to collaborate with other passionate professionals, we want to hear from you!

Applicants must submit their CV and a covering letter addressing each of the Key Selection Criteria detailed.

Phone enquiries for further information may be made to Rachel, Program Manager, Specialist Family Violence Services on (03) 5825 9400.

VincentCare is committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

Applicants are to note

• All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks. Police checks will be undertaken for the selected candidate prior to any job offer being confirmed and will be undertaken on a periodic basis during the period of employment.
• All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.
• Successful applicants are required to hold and maintain a current Victorian Working with Children Check during the term of employment.
• Candidates wishing to enter the specialist family violence workforce via a related qualification, or the 5 years related professional experience pathway (as per the mandatory minimum qualification policy), can make enquiries to Rachel, Program Manager, Specialist Family Violence Services on (03) 5825 9400.

A position description is attached.