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Regional Operations Manager UCHC EJSP

Rutgers University

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Position Information

Recruitment/Posting Title Regional Operations Manager UCHC EJSP
Job Category Staff & Executive – Healthcare
Department UCHC-Ph-East Jersey State Prison
Overview University Correctional Health Care (UCHC), operating within Rutgers, The State University of New Jersey, is dedicated to excellence in providing physical, mental health, dental and sex offender treatment services to those involved in the criminal justice systems in New Jersey. UCHC operates with a total budget of $150 million and approximately 1,000 staff.  
We are committed to being a leader in the delivery of effective, compassionate and accessible care informed by research within correctional environments.
 
We Care. We Teach. We Heal. We Improve.
 
Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world.      
Posting Summary Under the direction of the Director of Operations and Accreditation for University Correctional Health Care, implements procedures and workflows to ensure the efficient delivery of logistical and administrative services for UCHC within the DOC facilities. Supervises UCHC staff as assigned. Performs highly skilled administrative tasks to include training, staff oversight and technical assistance.
Operations Plan Oversight of DOC facility(ies), under the supervision of the Director of Operations and Accreditation.

  • Supervises the facility(ies)’s operational plan.
  • Proactively identifies and implements operational enhancements to ensure that operational processes are best suited to the facility(ies)’ patient population, as both patient and DOC needs evolve.
  • Generates data reports as assigned.
  • Procures and distributes supplies related to operational processes.
  • Ensures facility(ies)’ operations are adhering to the National Commission on Correctional Healthcare guidelines, when applicable.
  • Works collaboratively with the Quality Improvement/Performance Improvement Team to identify areas for improvement and implement interventions for improvement.
  • Will be responsible for participating, as appropriate, in the ongoing, systematic and objective performance measurement and assessment of important key functions and processes.
  • Local Performance Improvement activities must be reported at least annually to the Quality Improvement Department.
  • Collaborates effectively with DOC Administration.
  • Works collaboratively with the DOC facility(ies)’s administrative team(s) to ensure that patient care needs are met and serves as UCHC operational leadership by implementing processes and systems to support facility.
  • Partners effectively with DOC within respective facility(ies)’s to ensure patient needs are communicated clearly and concisely.
  • Works collaboratively with the DOC facility(ies)’s administrative team(s) to identify and address existing or potential barriers to care and represents UCHC favorably in all interactions.
  • Under the direction of the Director of Operations and Accreditation for University Correctional Health Care, implements procedures and workflows to ensure the efficient delivery of logistical and administrative services for UCHC within the DOC facilities. Supervises UCHC staff as assigned. Performs highly skilled administrative tasks to include training, staff oversight and technical assistance.
  • Manages UCHC administrative workforce effectively (schedulers, health record clerks, and administrative assistants)
  • Provides leadership and guidance to assigned staff.
  • Hires, supervises, trains, manages, and terminates administrative staff under their supervision.
  • Demonstrates supervisory skills by participating in the procurement of staff, as well as the onboarding, training, scheduling, timekeeping and recordkeeping. Ensures that staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their positions.
  • Recommends quality enhancements for more efficient and effective use of staff to direct supervisor.
  • Communicates to staff, in a timely manner, appropriate information obtained from meetings and conferences to enhance productivity of facility operations.
  • Conducts meetings relevant to job responsibilities to ensure that facility needs are met.
  • Ensures annual performance evaluations are conducted and completed with all administrative staff.
  • Reviews performance objectives and standards throughout the year with subordinate UCHC staff to ensure
  • Mutual understanding of expectations, as well as ensure compliance as per guidelines and regulations.
  • Reviews distribution of staff workload on a regular basis and makes assessments to ensure that staff meets program needs.
  • Maintains up-to-date knowledge of trends of Department of Corrections, Rutgers, UCHC and UBHC policies and procedures.
  • Demonstrates awareness of Department of Corrections, Rutgers, and UCHC policies and procedures
  • Ensures that policy and procedure manuals and minutes are kept current.
  • Communicates to staff new and revised policies and procedures.
  • Meets annual requirements:
  • Completes Employee Health Update as required.
  • Completes all mandatory educational requirements on an annual basis.
  • Provides Accreditation and Standards Department and Human Resources copies of any degree requirements, new licenses or new credentials acquired over this last year.
  • Supports goals and objectives of Department of Corrections, Rutgers, UCHC, and UBHC.
  • Effectively contributes to and supports an environment that enhances the goals and objectives of Department of Corrections, Rutgers, UCHC, and UBHC.
  • Actively and enthusiastically participates in and contributes to the smooth functioning and operations of the facility.
  • Actively participates in meetings, committees and task forces as assigned.
  • Understands and adheres to Rutgers’ compliance standards as they appear in RBHS’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  • Keeps abreast of all pertinent federal, state and Rutgers regulations, laws, and policies as they presently exist and as they change or are modified.
  • Performs other related duties as assigned.
Position Status Full Time
Hours Per Week 37.50
Daily Work Shift Day
Work Arrangement This position requires a fully on-site work arrangement.
FLSA Exempt
Grade 25S
Position Salary
Annual Minimum Salary 77347.000
Annual Mid Range Salary 97846.500
Annual Maximum Salary 118346.000
Standard Hours 37.50
Union Description Non-Union
Payroll Designation PeopleSoft
Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment Staff – 12 month
Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience
  • Master’s Degree from an accredited college or university in Healthcare Administration, Business Administration, Engineering or Social Services, Health Care Specialization, Physical Sciences, or related field,
  • Two (2) years of progressively responsible administrative, managerial and/or consultative experience in a government agency, university setting or large business office in at least a supervisory role
  • OR a Baccalaureate degree from an accredited college or university in disciplines, as listed above, and four (4) years of progressively responsible administrative, managerial and consultative experience and background.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Advanced computer and word processing skills are required, specifically with Microsoft Suite.
  • Excellent writing, organizational, and communication skills are a must.
  • Outstanding human relations and leadership skills, and ability to function in a team environment required.
  • Demonstrated knowledge is necessary of how to accomplish superior performance in a unionized environment.
  • Computer literacy is required.
  • A Valid NJ Driver’s License is required. Possesses own vehicle to travel between sites as needed. On call duties 24/7.
Preferred Qualifications
Equipment Utilized computer, copier, scanner, fax, printer and phone
Physical Demands and Work Environment PHYSICAL DEMANDS:
Ability to type, ability to speak clearly and write proficiently is essential, extended sitting is required, frequently talks and listens to people on the telephone, ability to move from unit to unit within correctional facilities, hearing is essential, lifting up to 20 pounds. May be required to travel within the state, ability to implement OSHA/PEOSH Safety Precautions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Office is generally a pleasant work environment, clean conditions, well lighted, and quiet to moderately loud setting. UCHC facilities are generally crisis oriented, secure environment with adults, some who exhibit aggressive, threatening and assaultive behaviors. Incumbent must exhibit flexibility to work in a variety of settings. Entering and movement within the facility will be controlled by Correctional Officers.
Special Conditions Must be approved by the Department of Corrections (DOC) and adhere to all DOC requirements. Employees will be subject to and must comply with all security regulations and procedures of NJ Department of Corrections and the assigned facility(ies) including, but not limited to sign in logs or electronic time clocks, searches of person and property, etc. Violations of NJ Department of Corrections and/or being banned by the Department of Corrections to work at a NJ Department of Corrections’ facility are grounds for a disciplinary action and potential termination.

Posting Details

Posting Number 23ST2141
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Off Campus
City Avenel
State NJ
Location Details East Jersey State Prison, Avenel NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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