World Health Organization
tendersglobal.net
Job Description
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Description
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The consultant will support the WHO Country Offices (WCO) and the Ministries of Health (MOH) in designing, setting up and implementing ecosystems that will enable the digitization of health workers payments in the countries. He will perform the following duties:
Technical support to the National Taskforce:
- Support the establishment and onboarding of a National Task Force (NTF) responsible for the overall management of the project. Assist with the definition of goals, structure, roles, responsibilities, and draft terms of reference of members of the NTF and act as the secretariat of the NTF.
Selection of service providers:
- Assist in the selection of service providers to be contracted for the project (digital financial services providers and other third parties) including requests for proposals, technical and financial evaluation of proposals, contract negotiation, and preparation of drafting of contracts.
Scoping of beneficiaries’ database:
- Support the MOH in defining the scope of the database: categories and number of health workers (civil servants, community health workers, volunteers, etc) across the health system as well as the type of information to be collected.
- Assist the MOH in identifying all the databases of health workers across all health interventions that currently exist or are being created.
- Assist the MOH to assess the relevance and accuracy of information available in existing databases and to determine to what extent this information can be exploited.
- Determine the gap between the current state (existing databases across the health system) and the target state (one database of all health workers across the health system).
- Support the MOH in defining and articulating a strategy and approach to close the above gap.
Configuration and use of the application selected for the enrolment:
- Work closely with relevant stakeholders to ensure that the application selected for the enrolment is configured and used in accordance with the decisions resulting from the scoping exercise.
Enrolment operations:
- Support the identification, recruitment, and training of enrollers.
- Support the MOH in creating/maintaining an enrolment schedule.
- Ensure that the various operations required prior to enrolment such as social mobilization are carried out by the MOH in a timely manner.
- Monitor closely the enrolment operations to ensure compliance with agreed-upon expectations and timeline.
- Work with digital financial services providers, MOH focal persons and WHO to ensure validation of information collected post enrolment using the Know Your Customer (KYC) process of MNOs.
Piloting of digital payments:
- Support the end-to-end process of operational costs payment from activity request preparation to clearance by country and regional offices, funds disbursement, implementation, payment of field workers and other operational costs, reconciliation, reporting, and assurance.
- Support MoH and the country office as necessary in addressing issues and ensuring smooth payment of field workers and other operational costs in accordance with agreed-upon expectations and timeline.
Project management:
- Serve as a focal point on the project and track the implementation of deliverables by the MOH, WCO as well as all other stakeholders contracted for different components of the project.
- Support the MOH and WHO with project wide communications and regularly update all stakeholders as needed.
Capacity building:
- Support the capacity development activities of WCO staff and MOH personnel on operational costs payment processes and other thematic through training sessions, workshops, and presentations and prepare reports for Country/Regional Office and partners as may be required.
Educational Qualifications:
- Band B level (P4) and band C (P5) level Consultant
Essential:
- An advanced university degree in Business Administration, Finance, Project Management, Information technology or other discipline related to the functions of the position.
Experience:
- Band B level Consultant (P4)
- Essential: At least 7 years of progressive experience, at the national and international levels, in areas related to the design, setup and implementation of digital financial services in sub-Saharan Africa.
- Desirable: Relevant working experience with governments, international organizations NGOs or donors.
- Band C level Consultant (P5)
- Essential: At least 10 years of progressive experience, at the national and international levels, in areas related to the design, setup and implementation of digital financial services in sub-Saharan Africa.
- Desirable: Relevant working experience with governments, international organizations, NGOs or donors.
Languages:
- Essential: Expert knowledge of French or English and working knowledge of the other language.
Skills/Knowledge:
- Sound knowledge of Sub-Saharan Africa digital payments landscape
- Proven track record in planning, managing and successfully delivering cross-functional projects in international and multi-cultural settings.
- Demonstrated ability to think strategically and re-engineer current processes, with the ability to quickly understand strategic and tactical objectives and formulate comprehensive plans to address challenges/risks.
- Demonstrated capacity to persuade and communicate effectively on complex and sensitive issues.
Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2400222
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