ICT Senior Assistant - Tenders Global
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ICT Senior Assistant

United Nations Office for Project Services

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Job Description

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Description

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Under the guidance and supervision of the Data Reporting Specialist, who reports to the BSSC Payroll Manager, the ICT Senior Assistant (Data Reporting) will be required to support the BSSC users by  providing them the data they requested. The incumbent is expected to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
The ICT Senior Assistant (Data Reporting) will work closely with the personnel contract administration, payroll, and finance and accounting colleagues in BSSC for business requirements, as well as ICT colleagues in UNOPS HQ for report development and deployment.
Functional Responsibilities:
Summary of Key Functions:
  • Data Extraction and Reporting
  • User Support
  • Support to knowledge building and knowledge sharing
Data Extraction and Reporting:
  • Support creation of queries to extract data according to business needs and on an ad-hoc basis.
  • Assist in the development of new reports in oneUNOPS ERP and Google BigQuery.
  • Assist in modifying existing reports in terms of corrections and/or to meet users’ expectations.
  • Support on dashboard development in Looker Studio.
  • Bring in Google Apps Script to improve the efficiency of report development in Google Sheets/Connected Sheets.
  • Provide report documentation and deployment details.
  • Support supervisor in coordination with System Support, QA and ICT Reporting Team during the deployment process to assure quality of released reports.
User Support:
  • Provide highly specialized support related to reporting to users.
  • Provide technical solutions to users for their own report and dashboard development.
  • Understand business needs and support users from an ICT perspective.
  • Assist in the identification of causes and issues and find solutions to fix and/or enhance the reports.
  • Support coordination with System Support or related units to correct data, if necessary.
  • Assist in creation of tools to help users to reduce manual work, if possible.
Provides support to knowledge building and knowledge sharing, focusing on achievement of the following results:
  • Assist in providing technical trainings to users.
  • Participation in the training events for data reporting and related subjects.
  • Sound contributions to knowledge networks and communities of practice.
Education/Experience/Language requirements:
Education:
  • Completion of secondary school or equivalent is required.
  • A Bachelor’s Degree in computer science, software engineering, information systems, mathematics, statistics or related field may substitute for some of the required years of work experience.
Experience:
  • Minimum 5 years of relevant experience in building reports in the functional areas of human resources or payroll or finance and accounting is required.
  • Minimum 2 years of experience in SQL programming is required.
  • Experience in Looker Studio is highly desirable.
  • Proficiency in Google Sheet and/or Microsoft Excel is preferable.
  • Experience in UNIT4 Agresso ERP system is an asset.
  • Experience in Google Apps Script would be an advantage.
Language Requirements:
  • Full working knowledge of English is required.
  • Knowledge of another official UNOPS language is an asset.

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