Description

Selection Criteria

•  Minimum Education/Experience: bachelor’s degree with 7 years of relevant experience, or equivalent combination of education and experience.
•  Ability to retrieve, gather and obtain information from various sources.
•  Demonstrated team spirit, strong desire to work in a team environment, and ability to develop professional networks to improve effectiveness.
•  Excellent interpersonal skills and sound judgement.
•  Strong organizational skills.
•  Reliability, resourcefulness, and flexibility.
•  Strong attention to detail and to maintaining high quality standards.
•  Critical thinking and problem-solving skills.
•  High degree of flexibility and demonstrated capacity to handle a variety of concurrent activities, judge priorities, seek guidance and take initiative in a fast-paced team environment.
•  Strong communication skills in English; including ability to draft, proofread and edit correspondence.
•  Good computer skills; proficiency with various software technologies such as MS Office, Outlook, One Drive and other standard office productivity software. Ability to quickly learn new software applications.

Competencies
•  Technology and systems knowledge – proficient with latest technology relevant to assigned responsibilities. Demonstrate initiative in learning and supporting implementation of emerging technology and systems relevant to effective work of the unit.
•  Task management – able to organize, coordinate, monitor and implement tasks. Demonstrate accountability for results.
•  Excellent phone etiquette and ability to deal tactfully and effectively with staff at all levels and external clients at all levels, in person or on the phone
•  Ability to multitask in a fast-paced environment.
•  Demonstrate innovation and creativity in promoting effectiveness.
•  Institutional policies, processes, and procedures – Demonstrate in depth and up-to-date knowledge of administrative and policy guidelines, practices, products and services in area of assigned functional responsibility.
•  Deliver results for clients – take personal responsibility to make things better for the client, i.e. display understanding of client context and environment and interacts with them tactfully and diplomatically; understand the department’s priorities and how they relate to those of the organization; demonstrate an independent sense of urgency and initiative; take ownership for meeting agreed-upon deadlines for routine issues.
•  Collaborate within teams and across boundaries – Initiate collaboration beyond the team, i.e.: seek opportunities to collaborate within own department and display an open, helpful attitude toward others; approach conflicts as common problems to be solved; involve others and seek additional perspectives when needed; consider the impact of work on WBG.
•  Lead and Innovate – suggest improvements to solve problems, i.e.: apply problem solving skills to engage self and others in developing solutions; consider own behavior in context of WBG’s values and mission and recognize impact on others; adapt own work to new approaches/processes.
•  Create, apply, and share knowledge – proactively and actively share knowledge, i.e.: provide guidance and coaching to more inexperienced staff in areas of assigned responsibility or expertise; share knowledge and information with others across the work unit or department; provide feedback on the work of others; recognize importance of multiple perspectives.
•  Make smart decisions – identify information needed to support decisions, i.e. locate and access appropriate sources of information, data and lessons to support decision-making; demonstrate a basic understanding of risk and risk management concepts; take action with a sense of urgency in time-sensitive situations.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.