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FOOD SERVICE SUPERVISOR

University of Wisconsin-Milwaukee

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Position Information
Posting Details

Official Job Title FOOD SERVICE SUPERVISOR
Working Title: Catering Assistant Manager
Position Number 02309533 and 02309539
Division Student Affairs
Department B032900 RETAIL SERVICES
Position Type University Staff
Appointment Type Ongoing/Probationary
Pay Basis Hourly
Salary Grade 18
FLSA Status Nonexempt
Percent 100%
Posting Type Staff
UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has branch campuses in Waukesha and Washington County.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/diversity-equity-inclusion/about-dei/
School/College/Division Description The mission of Restaurant Operations is to provide a quality dining experience at an affordable price that enhances campus life and supports the overall mission of the University. It is the responsibility of Restaurant Operations to operate in a fiscally responsible manner, contribute fair-share support to the University, and sustain adequate reserves for future growth.
Job Summary Under general supervision of the Catering Director, the incumbents will supervise the day-to-day operations of the catering department, office, and events. The incumbents of this position must have the ability to accurately follow procedures.
Daily responsibilities include maintaining inventory of products and supplies, ensuring proper event display, monitoring dining room and serveries for proper appearance, and overseeing the set-up, delivery of service, and clean-up of events.
Essential duties include communicating with the kitchen concerning orders, enforcing proper sanitation standards, and leading and training a staff of temporary and student hourly employees. The incumbents will be responsible for supervising the preparation of food and beverages, directing part-time staff to follow health and dress codes, interviewing and hiring student staff, scheduling staff based on unit needs and staff availability, disciplinary implementation, and evaluating, coaching, and mentoring student staff.
Essential administrative duties consist of updating and maintaining purchase order templates, verifying order receipts, assisting the catering director in meeting the unit’s financial goals, and monitoring student employee payroll and hours to ensure staff availability and to maintain compliance with the budget and sales. In addition to the over site of daily catering events the incumbent will also assist the unit department with concessions events for sporting events held on campus.
Hours of Operation:

  • 6:00am-2:30pm with some nights and weekends as needed
  • 11am-7:30pm with some mornings, additional nights, and weekends as needed

Salary: This position comes with a competitive salary and benefit package. The hiring range for this position is $20.00 – $24.00/hour.
Minimum Qualifications Applicants for this vacancy must:

  • Demonstrated experience in catering, event planning or event supervision
  • Demonstrated experience in scheduling staff
  • Demonstrated experience working in a large volume and fast-paced environment including dining, catering, banquets, and retail
Preferred Qualifications Highly qualified candidates will also have:

  • Demonstrated ability of working independently, without continuous supervision, in a hospitality environment
  • Demonstrated experience onboarding new staff
  • Demonstrated experience reviewing/approving payroll
  • Demonstrated experience with staff training, assigning tasks and employee development
  • Demonstrated experience using Microsoft Office Suite (Word, Excel, Outlook, PPT)
  • Demonstrated experience using computerized ordering, inventory and billing systems such as Food Service Suite (FSS) and Event Management System (EMS) or similar
  • Demonstrated experience working in a higher education setting. Further experience working in higher education setting in a food or similar area is strongly preferred
  • Associate’s Degree or higher in Business, Hospitality, Culinary Arts, or related field
  • ServSafe Sanitation Certification or equivalent
Target Salary Range $20.00 – $24.00/hour
Benefits and Total Rewards As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life
Application Instructions When referencing employment history, please address your experience with the minimum and preferred qualifications listed above. Please provide this information by uploading a resume. A cover letter and reference list are not required but are highly recommend.
In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether she/he meets any of the qualifications, they will be evaluated as not meeting such qualifications.
Application Deadline 02/25/2024
Continuous (Open Until Filled?) No
If Continuous, Initial Review Date
Position Contact Name Luke Messmann
Contact Phone 414-251-5883
Contact Email [email protected]
Application Notes For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.
Legal Notices AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.
Reasonable Accommodations
UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/ , or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Job Categories Food/Retail Services, Management/Supervisory

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