Job description
About the Alannah & Madeline Foundation:
The Alannah & Madeline Foundation is a national not-for-profit organisation dedicated to keeping children and young people free from violence and trauma wherever they live, learn and play. Through Care, Prevention and Advocacy programs, we fight for their right to be safe, so their future is strong.
We also support Dolly’s Dream to help change the culture of bullying by addressing the impact of bullying, anxiety, depression and youth suicide, through education and direct support to young people and families.
The team:
Our team is passionate, authentic and above all, we are motivated by the important work that we do. The Foundation fosters a culture of respect, enthusiasm and high work standards. Our values We act with courage, We are stronger together, We are curious, We believe accountability matters and We act with empathy, always, are embedded into how we operate individually and together as a Foundation.
At the Foundation, we support our staff to work flexibly, both in location and hours, based on the premise that work will remain the focus of any arrangement.
The role:
Reporting to the Supporter Development Manager the Fundraising Volunteer, role will play an integral role in supporting and nurturing our current donors, who make our work possible. This role is based in South Melbourne, to be able to effectively work alongside team members from the Development & Communication team, as well as ensure the selected candidate is given full support.
The Volunteer role is a time commitment of three to five hours per week. However, we are flexible to ensure we find the right candidate. All Volunteers at the Foundation receive a full induction, as well as training and support to perform the role duties. Typical weekly tasks include data entry, data cleaning, donor communication tasks, research, and event support when required.
Responsibilities include:
- Regularly thanking our donors, via telephone, email, and handwritten cards.
- Data Entry into our Fundraising CRM.
- Conducting desktop research when required to support fundraising events, campaigns and donor prospect research.
- Contacting our donors to update their key details via telephone and email.
- Printing documents, such as donor receipts, and collating them into envelopes for mailing.
Experience required:
- Experience in an administration role, and/or Fundraising, and/or customer service experience.
- Well-developed and excellent communication skills and maturity to relate effectively with internal staff members and external stakeholders, such as our supporters.
- Ability to work autonomously once tasks have been clearly defined and briefed.
- Well development organisations skills, with good attention to detail.
- Confident and skilled in using Microsoft programs and IT equipment such as printers and laptops, etc.
A position description is attached.