Regional Human Resources Specialist

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Description

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• Functions as a specialist in Human Resources within the ME region
• Provide overall advice, coordination, and support to Human Resources staff in the region
• Ensure efficient support to the program in accordance with existing DRC policies and procedures

• Recruitment, development, and people planning.
• Drive and support recruitment and selection activities ensuring compliance with recruitment process.
• Ensure proper onboarding process for new staff in regional office.
• Ensure oversight and consistency in position titles and grades, across all field locations.
• Support staff development activities including promoting the DRC Learning Catalogue
• Lead or supporting HR Manager in providing People Management Training for all managers in the region.
• Performance, well-being, and compensations & benefits
• Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept.
• Lead the performance management process.
• Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
• Lead people well-being initiatives
• Support implementation and review salary structure in partnership with the Senior Management team and HR in country and coordinate annual compensation review process and compensation adjustments as needed.

• Ensuring the countries are following global processes, policies and the operations handbooks for HR and ensure they are always up to date.
• Ensuring that global policies and regional frameworks are localized and are aligned with local labor laws.
• Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
• Work closely with HQ and country offices within the region to share information and provide support as required.
• Support implementation of global HR policies and other HR projects in collaboration with HQ HR Partner and RO HR Manager
• Ensure proper gap-filling for short time substitution if needed.

• Maintain quality of data, perform quality check-up and regular clean-up of data for the regional office & COs.
• Support COs with troubleshooting any occurring issues related to DRC dynamics.
• Train new users on HR module, and new employees on the self-service module

• Minimum 3 years’ working experience in Human Resources, preferably with at least 2 years in a senior Human Resources role within an NGO, preferably in a regional position.
• Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
• Extensive knowledge of labor laws within the region preferably expert on navigating the labor laws on countries in ME.
• Excellent skills in handling and advising on complex people management issues.
• Experience in developing Human Resources strategies and policies and driving implementation.
• Experience using an online system for recruitment and extensive experience working with ERP systems.

• Full professional proficiency in English

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