Community Care Coordinator – The Way Back Western Sydney

We support individuals living with mental health challenges to achieve outcomes they value.

Position details

• Full Time, Permanent
• Classification: SCHADS Level 4 from $82,122 to $88,366 pa + super + salary packaging
• Salary Packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: The Way Back Western Sydney, based in Merrylands

About Neami National

We’re big believers in everyone having the opportunity to live a full life – and we give our all to support people to achieve the wellbeing and mental health outcomes that matter to them.

For some people this means having a stronger sense of self. For others, it might mean nurturing relationships, and for others, it could be building the confidence to tackle tomorrow. Everyone has different goals for their own life, and at Neami, we walk alongside people to help improve their quality of life, on their terms.

We are proud to support 32,000 people living with mental health challenges across Australia and offer more than 70 services, over 49 different Indigenous lands, across the nation. These include mental health and wellbeing supports, housing and suicide prevention services.

About your new role

Community Care Coordinators will work with the Service Manager to provide care coordination for people referred the service following a suicide attempt and/or suicidal crisis. They will be responsible for delivering individual support to assist consumers to make positive lifestyle choices and decision making to prevent further suicide attempts.

Neami National’s work with consumers occurs within their own community of friends, family and neighbourhood. You will work closely with clinical case managers, hospital clinicians, general practitioners and other community partner organisations in order to deliver the best possible comprehensive service to consumers. Community Care Coordinators at Neami National function within a collaborative team approach and are supported by regular opportunities to reflect upon their practice and access comprehensive training and development.

What you will bring to the role

• Relevant qualifications (minimum Cert IV level or other relevant qualification in human services) and/or experience in mental health or suicide prevention work
• Experience and understanding of working with people with a mental illness, suicidality and/or deliberate self-harm
• Sound understanding of the personal, family, and social issues associated with suicidal ideation and attempts, including awareness of groups identified to be at increased risk of suicide
• Experience liaising with external service providers, including specialist mental health services, GP’s and other community-based services and organisations.
• Computer literacy

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through Benestar – providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance.

What the role requires

• National Criminal History Check (police check) – disclosable outcomes considered
• Current Working with Children Check – required before commencement of work
• Current drivers licence
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the attached position description.

If you have any further questions not addressed in the job advertisement or position description, please contact:

• Karina Bogue, Service Manager: [email protected], using the subject line: Community Care Coordinator – The Way Back Western Sydney enquiry via EthicalJobs.

Be Yourself – Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.