ERP Integrations Manager

Posted: 13-Feb-24

Location: Chicago, Illinois

Type: Full-time

Salary: Open

Categories:

Information Technology
Staff/Administrative

Internal Number: JR25193

Location: Chicago, IL

Job Description:

• Collaborates with stakeholders to understand business requirements and design integration solutions that align with organizational goals. 
• Provides technical leadership in the design and development of integration solutions, ensuring best practices and adherence to architectural standards. 
• Determines the scope, timeline, resources, and dependencies for each quarterly release and enhancement, ensuring the successful operation of downstream systems. 
• Evaluates the integration strategy in place on a periodic basis and provides recommendations for improvement. 
• Troubleshoots and resolves integration issues in a timely manner, collaborating with relevant teams to address technical challenges. 
• Coordinates with project management as needed to develop and deploy new and enhanced integrations.â‹Â 
• Provides specialized support to the integration developers asâ¯needed.â¯â‹Â 
• Provides cross-functional knowledge between Oracle and MuleSoft toâ¯maintain business continuity.â‹Â 
• Evaluates technical effort/impact of new integrations; coordinates withâ¯service delivery COE and configuration lead as needed.â‹Â 
• Collaborates and coordinates with ancillary systems owners. 
• Ensures compliance with the Universityâ™s policies regarding data protection and security/risk. 
• Creates plans to translate business requirements into well-designed applications while balancing user and business needs, technical competencies, industry developments, and time constraints.
• Formulates and defines specifications for complex installations, maintenance, and upgrades. Identifies and analyzes performance and capacity issues.
• Performs other related work as needed.

Preferred Qualifications

Experience:

• 5+ years of experience with Oracle Cloud ERP implementationâ¯or upgrades.
• 5+ years experience working with senior level stakeholders.

Certifications:â¯

• Oracle Cloud certification.
• Project Management Professional (PMP) certification – Project Management Institute.
• ERP or additional Oracle certifications.

Technical Skills or Knowledge:

• Hands-on experience with an Oracle Cloud ERP integration tools and technologies.
• Past Oracle development and/or architecture hands-on experience.
• Deep understanding of Oracle’s ERP system, including its modules, functionalities, and best practices with an emphasis in financial modules.
• Implementing, customizing, and optimizing Oracle ERP solutions. 
• Leading and managing ERP implementation projects including defining project scope, planning resources, coordinating with stakeholders, managing timelines and budgets, and ensuring successful deployment. 
• Proficiency in leveraging Oracle ERP reporting tools.â¯
• Strong understanding of Oracle ERP’s technical architecture including knowledge of the underlying database, server infrastructure, integration frameworks, security protocols, and system performance optimization.
• Skills in designing and implementing integration solutions using tools like Oracle Integration Cloud, Oracle SOA Suite, or Oracle Integration Bus.
• Working with integration tools like MuleSoft, Talend or Jitterbit.
• Possess a deep understanding of Oracle Cloud ERP software, its modules, functionalities, and best practices as well as latest features, updates, and industry trends related to Oracle Cloud ERP.
• Managing software release cycles, including planning, coordination, and execution of releases. Understand release management methodologies, change management principles, and configuration management processes.
• Possess a solid technical background in ERP systems, cloud computing, databases, and integration technologies.
• Demonstrate a curiosity and willingness to learn and adapt to new technologies, methodologies, and industry trends. Stay updated on the latest developments in Oracle Cloud ERP and related technologies.

Preferred Competencies

• Strong project management skills, including planning, organizing, and executing complex projects. Create and manage project plans, track milestones, manage risks, and ensure on-time delivery of releases.
• Strong problem-solving and analytical abilities to identify and resolve system issues, incidents, and problems. Possess a logical and structured approach to troubleshooting and decision-making.
• Possess excellent communication and interpersonal skills to effectively collaborate with stakeholders, technical teams, vendors, and users. Convey complex technical concepts to non-technical stakeholders and manage expectations.
• Understand change management principles and techniques. Guide stakeholders through organizational changes, providing training and support, and addressing resistance to change.
• Familiarity with incident and problem management processes, including incident identification, tracking, and resolution. Analyze incidents and problems, implement preventive measures, and drive continuous improvement.
• Manage vendor relationships and collaborate with vendors for support, issue resolution, and system optimization. Leverage vendor expertise and stay updated on the latest product releases and best practices.
• Strong leadership qualities to inspire and motivate teams. Provide guidance and mentorship to team members. Foster a collaborative work culture, and resolve conflicts effectively.

Working Conditions

• Hybrid work schedule.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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