Associate Business Analyst for Business Solutions

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Description

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• You will report to the Head of the Business Solutions Unit. 
• The unit’s mission is to manage the full life cycle of the core European Investment Fund’s core  business platform (eFront). The European Investment Fund, is part of the EIB Group, and provides financial support to small and medium-sized enterprises.

• Act as a facilitator between business and software development, ensuring end-to-end accountability for customer satisfaction and delivering excellence within a specific service line
• Ensure continuous improvement of the application landscape, implementing standardisation, reducing customisations, and optimising delivery
• Manage the Application Lifecycle, including project planning, sourcing, implementation, operation, and transformation, while ensuring efficient operational processes and adherence to IT policies and initiatives
• Plan and manage externalisation projects, ensuring coordination, monitoring, auditing, and reporting on service level agreements
• Prepare and maintain project documentation (e.g., charter, functional design, test scripts), ensuring compliance with IT standards and Systems Development Life Cycle
• Act as end-user support, providing training on applications, updating user documentation, and delivering accurate and timely project status updates to all involved parties while addressing issues and implementing corrective actions as needed

• University degree (minimum an equivalent to a Bachelor) preferably in economics, computer science or related disciplines
• Minimum 3 years of relevant IT professional experience including business analysis preferably in the financial sector
• Good knowledge of business analysis principles, methods and practices
• Good knowledge of project management principles, methods, and practices
• Experience on Microsoft Office-based (Excel + Access + VBA) development would be an advantage
• Professional experience using eFront application would be an advantage
• Some knowledge of financial products would be an advantage.
• Excellent knowledge of English and/or French (**), with a good command of the other. Knowledge of other EU languages would be an advantage.

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