Student Support Administrator

About The Role
We are now looking to recruit an Administrator to join our Student Support team. You will work closely with the other teams to ensure that students get high quality support and advice throughout their university experience. The Student Support Administrator plays a key and central role in the day-to-day administrative support for this multi-disciplinary Support team.
You will be dedicated to student retention, engagement, achievement and satisfaction by enabling students to develop the skills and knowledge to manage challenges and fully participate in student life.
 
As an employer of choice we can offer the successful candidate for this role a range of benefits, including:
  
 – Employer Pension Contribution up to 10%
 – 26 days + 8 days bank holiday
 – Life Assurance
 – Subsidised Sports Centre Membership (Gym & Fitness Classes)
 – Enhanced Maternity/Paternity Pay
 – Salary Sacrifice Car Scheme (Tusker)
 – Salary Sacrifice Cycle Scheme
 – Salary Sacrifice Home & Tech Scheme
 – Lifestyle Discounts

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.
 
About You
The successful candidate will have excellent interpersonal skills and be able to communicate effectively to a wide variety of people.  You will be highly organised with a commitment to supporting service effectiveness and relevant experience of working in further or higher education, or a support environment.  You will possess the ability to demonstrate personal resilience when responding effectively to sensitive and difficult situations.
 
We would like to hear from candidates who can also offer the following:
 

• Experience of providing administrative support and co-ordination to a team of busy professional staff
• Experience of writing accurate and comprehensive reports and keeping contemporaneous notes.
• Very strong personal organisation and ability to support others’ work through providing coordination and administration.
• Complete commitment to maintain high standards of customer care.

For full details of the skills/experience required, please see the job description above.
This position is offered on fixed term to 31 July 2024, part time, 18.75 hours per week contract, ideally working Monday to Friday.
 
Due to the nature of this role, you will also be required to undergo a Standard Disclosure and Barring Service Check.
 
If you are looking to have an informal discussion about the vacancy ahead of applying please email [email protected].
 
The closing date for this position is Sunday 3 March 2024.
 
Interviews will take place week commencing 11 March 2024.
 
 
 
About Us
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students’ Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.
It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is ‘to deliver world-class shared professional services to help our partners achieve their global ambitions’.
Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.