Business Support Administrator

Job id: 084948. Salary: £32,979-£36,396 per annum, including London Weighting Allowance.

Posted: 21 February 2024. Closing date: 10 March 2024.

Business unit: Faculty of Arts & Humanities. Department: Arts & Humanities Faculty Office.

Contact details:Hanna Arro. [email protected]

Location: Strand Campus. Category: Professional & Support Services.

Job Description

This post is an opportunity to begin a career in business and financial administration in a small friendly team within a London Russell Group University.   

The Business Support Administrator will work within the Arts & Humanities Faculty Office Business Support Team. The postholder will assist with expense claim processing, payments, purchasing, and travel booking requests, relating to a wide range of Faculty budgets. They will assist in managing shared Faculty inboxes and will report to the Business Support Manager. The postholder will also assist with other general office management duties as directed.  

The successful candidate will have excellent communication skills, be well organised, and enjoy working as part of a busy and friendly team. They will have experience of delivering excellent customer service, working well in a fast-paced environment, and have a working knowledge of Microsoft Office applications and IT systems.  

The Faculty actively supports the development of a respectful, positive and supportive culture, which sustains excellence and fosters growth, both for individuals and for the Faculty’s professional services as a whole. We are committed to supporting our staff in a range of ways from considering flexible working and job share arrangements, to facilitating and encouraging continuing professional development activities. 

Key Responsibilities

• Responsibility for prompt, efficient and accurate processing of non-routine and routine expense claims. 
• Responsibility for processing international payments and fee payments to individuals. 
• Advising academic staff on faculty and institutional policies, principles and processes such as purchasing policies, procurement rules and regulations, the university’s travel policy, financial procedures and compliance with university regulations. 
• Maintaining an electronic tracking and filing system for all processed financial transactions. 
• Liaising with the relevant university-preferred suppliers to book travel, accommodation, and other services.  
• Occasionally supporting staff with event organisation.   
• Raising purchase orders for services and equipment via the university’s e-procurement system, and receipting orders once goods and services have been received.  
• Liaising with, and dealing with enquiries from, the Faculty’s staff and students, colleagues from across the university (e.g. Accounts Payable) and external suppliers. 
• Contributing to Arts & Humanities Faculty Business Support Team projects. 
• Undertaking any other projects or duties appropriate to the post as may be required.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.    

This post will be offered on an indefinite contract .

This is a full-time  post.