JOB SUMMARY:
The PMO Manager role sits within the Transformation Team of CARE USA. This team comprises of Project and Change Management resources to support the delivery of some of CARE USA’s priority global projects across the organization.
The PMO Manager is responsible for the oversight of projects’ delivery status, risks and issues and plans, ensuring effective management of interdependencies, and escalation and intervention to senior leadership as required. This will require actively engaging individual project managers to understand priorities and progress and stepping in to address issues as needed which could involve hands on interventions and support where this is required.
In addition, this role needs to manage the reporting process from a project, programme and portfolio level and will need to ensure effective engagement with the key governance groups, engaging with individual project teams to ensure governance meetings are effectively prepared and managed.
RESPONSIBILITIES:
Stakeholder engagement with Transformation projects
- Work effectively across the portfolio of projects with the teams to ensure they are held to account for delivery against the priorities and associated plans and to support them to remove blockers as they arise, reaching out to senior stakeholders in support of the teams where needed.
- Build and maintain relationships with project managers and other team members to drive effective collaboration.
Ensure adherence of PMO Controls
- Monitor the programme to a regular beat: monitor project activity, manage adherence to their plans and help team members resolve obstacles to delivery.
- Provide regular status reports on plan, finances, resources, risks and issues in line with guidelines set out by the Transformation team.
- Proactively identify/manage project risks and issues.
- Work closely with Finance Business Partner in relation to the financial management and performance of project budgets.
Coordinate & prepare for Transformation governance meetings
- Lead on agenda preparation, content creation and collection for governance meetings, and planning for future governance planning across the portfolio.
- Run preparatory meetings with project team members ahead of their attendance of Transformation governance meetings.
- Capture and circulate actions from Transformation governance meetings to ensure alignment on next steps.
- Run After Action Reviews after governance meetings to drive continuous improvement.
Coaching & support for project teams
- Provide ongoing guidance and support to the project leads, managers and wider team members as required, acting as a sounding board for questions and escalating issues as they arise to the relevant leaders in the team.
- Train and coach Project Managers and Project Leads in the application of the Project Delivery Lifecycle and PMO controls to their project.
- Guide projects in the preparation of high-quality stage gate and other approval documents.
QUALIFICATIONS:
- Educated to Degree level or equivalent work experience
- 3 years of project/program management experience in a large organisation.
- Proven track record of successful project/program implementation.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
How to apply
https://phg.tbe.taleo.net/phg02/ats/careers/v2/viewRequisition?org=CAREUSA&cws=52&rid=7121
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Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.