Academic Adviser/Starfish Manager

Compensation:

$42,000.00 – $43.697.00

Compensation Type:

Salary

Employment Type:

Grade:

E01

Department:

Student Advising

Position Summary

Under general direction of the Director of Academic Advising, advise students regarding academic and career concerns, articulation and other related services. Serve as a primary functional manager for the Starfish system and will provide other resources for student success.

Duties & Responsibilities

ESSENTIAL FUNCTIONS:

• Assume primary responsibility of the Starfish retention software system for maximizing the success and retention of Hispanic, low-income, and at-risk students, anticipating, and evaluating likely needs and obstacles.

• Collaborate with faculty and staff to develop new data collection and reporting strategies as needed for Starfish deployment.

• Inventory and evaluate current campus data sources for viability, accuracy, and inclusion in Starfish to optimize existing reports when possible.

• Retrieve and analyze data to prepare and submit reports as needed by the Dean of Student Services, Division Chairs, the Executive Vice President, and other institution constituencies.

• Assist in the identification of students for participation in Starfish cohorts.

• Monitor cohort members’ progress in support resources on campus (advising, tutoring, financial aid), collect data required for program administration, grant reporting, and provide periodic updates to ensure program success.

• Communicate with students when needed to provide information concerning enrollment and recommend appropriate intervention strategies to ensure continued progress or success.

• Use a variety of computer software to organize retention resources and related data, compose and prepare correspondence, create reports, and other materials.

• Solve minor technical issues with Starfish and other software systems.

• Schedule, coordinate, conduct, and lead all Starfish team meetings and scheduled training to faculty and staff.

• Provide academic advising for degree-seeking students ensuring that students are fully enrolled and meet class and graduation requirements.

• This position requires strong customer service skills to assist the student population including at-risk students and the ability to use critical thinking skills to assess the need for services and address student concerns pertaining to student payment to remain registered in classes.

• Provide initial advisement to students and/or potential students on college programs and services including course selection and class scheduling.

• Participate and assist in the development and implementation of a variety of student development programs and college recruiting activities to attract and maintain students/potential students including special populations.

• Assist students in assessing academic skills and interprets placement testing.  Contact students who have been determined to be academically at risk and design a program to improve academic success.

• Provide students with information regarding other institutions and transfer requirements. 

PHYSICAL REQUIREMENTS:

Requires frequent and continuous sitting/moving about, continuous use of fine motor skills, and pushing and pulling of up to 20 lbs.

SCHEDULE DETAILS:  

Must be available to work 40 hrs. per week with normal work hours from 8:00 am to 5:00 pm. Occasional evening and weekend hours may be required.

ADDITIONAL DUTIES AND RESPONSIBILITIES include but are not limited to:

Perform other duties as assigned.

Minimum Qualifications:

MINIMUM QUALIFICATIONS:

• Bachelor’s degree required.

• Ability to deal effectively with a variety of individuals and to communicate effectively both orally and in writing.

• Proficiency in computer applications

PREFERRED QUALIFICATIONS:

• Master’s degree preferred.

• Course work in education, business, social science, or related area with minimum of two (2) year’s experience in higher education environment related to student development or counseling is preferred.

• Experience in retention software to include trouble shooting, coding, and data collection and reporting preferred.

EEO STATEMENT:

As an EEO employer, Clovis Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Clovis Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.