Operations Manager

MED-CORE-GERI

Full Time

77000BR

Job Summary

Join our dynamic team in the UCSF Division of Geriatrics and lead operations for our innovative online advance care planning program, Prepare for Your Care (PREPARE). In this full-time Operations Manager role, you’ll play a pivotal role in supporting Dr. Rebecca Sudore and her team to expand our research, community, and clinical programs, focusing on diverse socially and medically vulnerable older adults and their caregivers.

In this multifaceted role, you’ll dive into the heart of program management, where you’ll oversee PREPARE’s sustainability efforts. You will work with the UCSF licensing office on licensing development You will also source grant opportunities such as, NIH, PCORI, and other sponsors, and manage grant proposals and progress reporting. Your expertise will be instrumental in building a sustainable model for the PREPARE program. You will also work with other team members on PREPARE dissemination efforts, help to manage website and video projects, and work with our legal experts on legal review of our advance directives.

You will be the bridge between our academic program and the community and health systems, fostering partnerships with our dissemination partners and managing projects with contractors and collaborators. Your responsibilities will range from project budget oversight to working with other team members to collect and analyze user feedback.

You are an excellent communicator (both verbally and in writing) and are able to build and sustain collaborative working relationships with team members and other collaborators and partners. You bring a wealth of technical and organizational skills, proficiency in project management tools and software (i.e., primarily SmartSheets and Excel), and have experience with social media platforms. You also have a passion for public health and the well-being of historically marginalized older adults and their caregivers.

Your attention to detail, intellectual curiosity, motivation, and ability to thrive in a fast-paced and team-based environment, coupled with your strong communication and problem-solving skills, will drive our program’s success. If you are ready to make a meaningful impact and contribute to pioneering advancements in advance care planning, we invite you to join us as the UCSF PREPARE Operations Manager.

THIS POSITION IS A TWO-YEAR CONTRACT APPOINTMENT FROM THE START DATE.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Division of Geriatrics’ work is grounded in a deep commitment to and respect for older persons. We are specialists in aging. Our expertise is in optimizing the health of older individuals and caregivers. We work in the community and on virtually every UCSF campus – Parnassus, San Francisco Veterans Affairs Medical Center, Zuckerberg San Francisco General Hospital, Mission Bay, and UCSF Center for Geriatric Care. The Division has over 130 employees including faculty, volunteer clinical faculty, fellows, staff, student interns and volunteers. We are deeply committed to, and will champion diversity, equity and inclusion as our core mission and will nurture and grow a culture in which everyone from all backgrounds is welcomed, supported, respected, and valued.

Required Qualifications

• Bachelor’s degree in public health, research administration, health policy, or related field or equivalent experience.
• Knowledge of common organization- or research-specific and other computer application programs including Smartsheet, Google Suite, Microsoft Office, REDCAP, Google Analytics and social medial applications.
• Excellent demonstrated oral and written communication, organizational, analytical and problem-solving skills.
• High proficiency in working independently and with other team members.
• Excellent program management skills; ability to develop and see complex projects through from start to completion.
• Self-motivated, flexible, detail-oriented, and able to manage multiple responsibilities concurrently and independently.
• Strong skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals, analyses, and reports.
• Ability to use discretion and maintain confidentiality.

Preferred Qualifications

• Experience in areas of underserved populations, public health, health care policy, marketing, licensing or similar fields.
• Experience with grant writing
• Experience with social media an press releases
• Knowledge of advance care planning, palliative care, and /or caregiving
• Fluency in Spanish or Chinese is helpful, but not required.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

007398 PROJECT POLICY ANL 3

Job Category

Professional and Managerial

Bargaining Unit

99 – Policy-Covered (No Bargaining Unit)

Additional Shift Details

8:30 AM – 5:00 PM (M-F)