Student Success & Equity Specialist - Veterans Resource Center - Tenders Global
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Student Success & Equity Specialist – Veterans Resource Center

Coast Community College District

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Definition

About Golden West College 

Located in beautiful Huntington Beach, California , Golden West College is a two-year college, serving over 10,500 students on a 122-acre campus. GWC offers over 60 Associate degrees, a strong university transfer program, more than 40 Career and Technical Education certificates, community education, and extensive student support services. Founded in 1966, Golden West College has been widely recognized for its pioneering leadership in designing learning-centered programs and services for its students. Additionally, GWC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI).  

 

D.E.I.A – Diversity, Equity, Inclusion and Accessibility 

At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:

  • Mission, Vison and Values
  • GWC Vision 2030 Comprehensive Master Plan
  • GWC Employee-Student Demographics
  • Student Equity and Achievement Program 

About the Veterans Resource Center 
The Veterans Resource Center (VRC) at Golden West College is dedicated to supporting veterans and their dependents in their academic journey. We offer a variety of resources and services, including guidance on navigating the admissions and financial aid processes, connecting with academic support, and fostering a sense of community. Through individual advising, workshops, and events, the VRC empowers veterans to thrive at GWC and achieve their educational goals. The Student Equity Specialist will coordinate events for veterans and oversee daily operations and activities n the VRC. 
Summary
Performs a variety of student-centered services supporting acclamation to college life, retention, and success. Assists in coordinating and carrying out various student-centered events and activities contributing to student success and retention. Monitors students’ acceptable academic progress and other indicators to offer positive interventions and prepare reports for student success program compliance.
 
Distinguishing Career Features
The Student Success & Equity Specialist works collaboratively within Student Services providing support to new and at-risk student populations and to facilitate the delivery of student success and support services such as assessment, orientation, educational planning, and connections to activities contributing to retention. The Student Success & Equity Specialist also gathers data for use in writing reports to higher education oversight agencies and assists with outreach and collaborative efforts to secondary education for promoting pathways to college and careers.
Essential Duties and Responsibilities:
Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

  • Participates in the day-to-day activities and operations of the Student Success, Assessment, and other offices that collaborate to provide targeted services for students. 
  • Assists with developing and implementing program objectives, student service outcomes, assessment measures, policies, and procedures. 
  • Provides information and assistance to students, staff, faculty, administrators, and others concerning matriculation, registration, and retention services. Participates in advocating and resolving student issues relating to matriculation and registration. 
  • Assists in coordinating services and events related to the matriculation process such as Priority Registration events, educational planning workshops, Navigate OCC, and Open Registration. 
  • Maintains and monitors the implementation of strategic communication plans to incoming and continuing students, including referring students to campus resources and programs. 
  • Assists in the planning and development of schedules for matriculation events, recruitment fairs, high school visits, and the day-to-day operations of the office.
  • Assists in coordinating and implementing programs designed to support the recruitment efforts of the college. Major projects include Senior Day, Welcome Days, College Nights, and Educational Partnership Breakfast. 
  • Assists with implementation of student services and support initiatives and tools such online forms, early alert, intervention, online orientation, and other decision support resources. 
  • Assists in maintaining office and student records, including collecting and entering data, preparing monthly reports containing relevant student information, and working with technology and institutional research services to access, store, and retrieve data. 
  • May assist with retention and completion efforts of the college, including coordinating events, scheduling workshops, and presentations. 
  • Assists in updating related webpages to keep students and staff informed about activities. 
  • Assists with research of successful college/university student support programs to identify and apply best-practices and events used to support student onboarding. 
  • Performs other related duties as assigned that support the objective of the position. 
  • Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics
    • Qualifications and Physical Demands

    Knowledge and Skills

  • Requires working knowledge of the concepts and legislation applying to student success programs including orientation, assessment, enrollment, advising, and retention strategies. 
  • Requires basic knowledge of data-driven methods to identify students who may be at risk of not continuing. 
  • Requires working knowledge of the transfer and occupational programs offered through higher education. 
  • Requires working knowledge of enrollment policies and procedures, graduation, and certificate requirements. 
  • Requires knowledge of and skill at using personal computer-aided applications for office productivity, data management, and preparation of communications materials. 
  • Requires sufficient math skills to read and understand basic statistical concepts and data relationships. 
  • Requires sufficient knowledge of and skill at using English grammar for written communications. 
  • Requires well-developed human relations skills to make presentations to student audiences, convey college life advantages, exercise patience, and facilitate discussions with students and faculty.

    •  
    Abilities

  • Requires the ability to perform the essential responsibilities and functions of the position. 
  • Requires the ability to provide academic, campus social, and career-related information and assistance to students. 
  • Requires the ability to learn and apply special computer applications used with student services, policies and procedures of the college, and goals set for student success and support programs. 
  • Requires the ability to assist with research, identify, and organize data that contributes to understanding student success. 
  • Requires the ability to interview and develop working relationships with students. 
  • Requires the ability to apply motivational interviewing techniques with students to encourage their engagement with higher education. 
  • Requires the ability to set goals and meet them in a timely manner. 
  • Requires the ability to access and document student files and ensure privacy of information. 
  • Requires the ability to communicate in a professional manner, in both formal and informal settings with students, faculty, and staff. 
  • Requires the ability to respond to a diverse set of cultures, ethnicities, socio-economic groups, and their interests.

    • Physical Abilities 

  • The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources. 
  • Essential functions will vary by position. 
  • As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

    • Minimum Qualifications: Education, Experience, D.E.I.A 
    The position typically requires an Associate’s degree in a social or human services field or education and three years of experience working with student populations. A Bachelor’s degree may substitute for some experience. Or, any combination of education and experience which would meet the required equivalent qualifications for the position.
     AND

    Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.

    Licenses and Certificates
    Requires a valid driver license.
     
    Working Conditions 
    Work is performed indoors where minimal safety considerations exist.

    Conditions of Employment

    This recruitment is for one permanent,  full-time classified, 40 hour per week, 12-month per year position. The normal hours of work are Monday through Friday from 8am to 5pm. This position does not have a remote work option and is expected to be on campus Monday through Friday. The effective date of employment will be arranged with the supervisor. 

     

    ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) (Download PDF reader) to check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.  If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716. 


    Application Requirements 

    To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline: 11:59PM Sunday, March 17th, 2024.

     

    Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable). 

      

    A complete application packet includes:

  • A complete Coast Community College District Online Employment Application.
  • A Current Resume of professional and educational background and experience.
  • A Cover Letter detailing your experience related to the role. 
  • Detailed responses to all Supplemental questions.

    •        

    Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing [email protected] or by calling 714.438.4716.

     

    Pay Philosophy

    Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality.  In general, it is the policy of the district to place new employees at the first step of the salary grade.  All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Range EE-114) (Download PDF reader)  

     

    Benefits

    This position is eligible for the following benefits. Please visit the benefits tab above for additional information.  

    • Generous medical, dental, vision and life insurance plans for employees and dependents
    • 21 paid holidays
    • Cumulative sick leave
    • Paid vacation
    • Longevity salary programs
    • PERS/STRS retirement plans
    • Deferred compensation/457 plans
    • Employee Assistance Program

     

    Employment Information

    • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
    • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )
    • The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

    The SELECTED CANDIDATE is required to complete the following prior to employment:

    • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
    • Have fingerprints taken by a Live Scan computer at the candidate’s expense (Clearance must be received prior to the first day of employment).
    • Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
    • Participate in a new hire onboarding appointment with an Employment Services Representative.

    Additional Information

    Coast Community College District is an Equal Opportunity Employer
    The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes     Coastline, Community College,  Golden West College ,  and  Orange Coast College .  

     

    Coast Community College District Title IX:

    https://prod.cccd.edu/employees/hr/title9/index.html
     
    This direct link 2022 Coast Community College District Annual Security and Fire Safety Report  (Download PDF reader) is the 2022 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2018 – 2021 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices.  Please contact any of the Campus Safety Offices for any questions regarding the report. 

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