OBJECTIVES OF THE PROGRAMME

The Information and Technology Management Unit (ITM) provides information and technologies management services to WHO programmes and 47 WHO Country Offices in the African Region. The Unit is also responsible for the formulation, implementation, and coordination of ICT strategies and policies in the region.

DESCRIPTION OF DUTIES

Under the supervision of the Manager, Information & Communication Technology unit, the incumbent will assume the following responsibilities:Provide general assistance and administrative support to the Office of the Information and Technology Management Unit;Arrange meetings and take minutes and/or notes at the meetings;Make travel and other administrative arrangements for the staff in the unit and perform liaison duties with other Units;Ensure adequate stock of office supplies and IT equipment and prepare requisitions when necessary;Initiate and follow up orders (Requisitions, POs, Quotations, etc.) and payments of suppliers in the ERP system;Follow-up work plan and budget implementation within the unit and generate/distribute related reports;Maintain unit staff training profile and manage, in liaison with unit’s staff and relevant HR colleagues, the SDL process by planning, organizing, and scheduling development events (trainings, seminars, e-learning courses, etc.)Maintain inventory of Consumable and ICT equipment issued to users;Follow-up and maintain daily unit’ absence sheet and staff leave plans.Any other duty as requested.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school education and technical training in general studies (secretariat, administration, human resources, etc.).
Desirable:

Experience

Essential: A minimum of eight years’ experience in administration support and secretariat operations;
Desirable: Experience with UN Agencies would be an added advantage.

Skills

Deep knowledge of WHO processes and procedures; Strong working Knowledge of WHO ERP system;

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results

Use of Language Skills

Essential: Expert knowledge of French.
Desirable: Intermediate knowledge of English.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at XAF 11,368,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (

https://www.who.int/careers/diversity-equity-and-inclusion

• ) are strongly encouraged to apply.

• • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

[email protected]

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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