UNDP - United Nations Development Programme
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Ensures provision of front-desk service and telephone communication services focusing on achievement of the following results:
- Monitors all visitors to the office; assists visitors by providing directions and accurate information related to the programme/project.
- Operates and manage the telephone switchboard in accordance with the appropriate protocol.
- To check regularly and test all lines
- To provide support in the solution of minor technical problems, and reporting to telephone service provider for regular maintenance and repair.
- To manage and plan the front desk coverage.
- To maintain the proper filing system for documents.
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Ensures the most updated personnel and other contacts information, focusing on achievement of the following results:
- To make the collection and update of personnel information on a monthly basis, ensuring all data and information is correct and accurate.
- To update the office telephone list and programme/project directory, addresses of the Government, International Organizations, and NGOs counterparts and other important contacts.
- To meet reception participants at Programme/Project meetings and events;
- To register incoming and outgoing correspondence and documents;
- To copy and type documents as requested;
- To translate and interpret as requested.
- To assist in collecting bills and proceeding payments for UN House common utilities services; To maintain office facilities and utilities in close cooperation with UN House intendant;
- To perform other related tasks assigned by UN House tenants.
Operates as UN House pouch assistant/focal point:
- To maintain and register the UN House’s incoming and outgoing shipments including diplomatic pouches;
- To follow up and verify invoices received by express carrier;
- To collect and prepare certifying requests and other documents for pouches/shipments from respective agencies;
- To report on outgoing and incoming shipment operations to the respective agency on a regular basis;
- To perform other related tasks assigned.
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