23140000 – CJC-THE AGENCY

Operations Manager

Oversee, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives. Responsible for the management of multiple operational functions such as facility operations, property control, purchasing, security, finance and human resources. Identify and implement processes and procedures to increase efficiencies, ensure quality services and achieve The Agency’s strategic objectives under the direction of the Accounts Director. Analyze current operational processes and performance, recommending solutions for improvement where necessary. Administers budgets for new and existing programs. Prepares financial analysis such as income and expense forecasting as well as financial reports for assigned areas. Ensure the company remains current with technological development and best practices.

Lead end-to-end project life cycle management, key deliverables, meeting facilitation and checkpoints, project planning and execution, risk management, issue management, communications, training and operational readiness, and implementation. Develop the resource plan and traffic control in collaboration with your team to ensure the right staff are best assigned to client projects and work streams based on their strengths, capabilities, and capacity. Distribute tasks to agency service teams, ensuring workload is distributed and can meet team capacities. Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.

Participates in the planning and administration of departmental and project activities. Generate and review project briefs to inspire and guide internal and client teams. Support each client strategies for ensuring project success across each client team and implement process improvements to maximize output and minimize costs. Lead a collaborative effort to create unified services, communications, processes, and expectations.
May serve as the Department Security Administrator (DSA) or Building Emergency Coordinator (BEC)

Other duties as assigned by the Account Director.

About the College of Journalism and Communications
The College of Journalism and Communications is accredited by the Accrediting Council on Education in Journalism and Mass Communications (ACEJMC) and is home to four departments – Advertising, Journalism, Public Relations, and Media Production, Management, and Technology (MPMT). The college provides hands-on learning immersion experiences through the Innovation News Center, The Agency, Frank gatherings, the Division of Multimedia Properties, the Summer Media Institute, undergraduate research, various extracurricular groups and activities, etc. To learn more: https://www.jou.ufl.edu/this-is-cjc/

About The Agency

What begins as a group of UF students with varied personalities meshes into tight-knit coworkers who understand the Gen Z consumer perspective as well as they do each other. We reimagine communications with the freshest eyes to help some of the largest clients remain giants in today’s era. Our hungry minds run nonstop: compiling, analyzing, planning and creating. Yet this team whirring with innovation wouldn’t be possible without the raw passion and sweet creative flow of students who bond to become colleagues, teammates and friends. We will lead your brand to success because, for The Agency, success is just the baseline.

Work hours are 9 am – 5 pm eastern standard time Monday – Friday with flexibility to shift hours based on the business needs and with approval from the Accounts Director. This role is a hybrid role with 3 days in office at minimum and 2 days available remotely each week.

60k-75k Commensurate with experience

Bachelor’s degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience.

• Superior negotiation skills for both internal and external purposes
• Strong working knowledge of data analysis and performance metrics

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.