2nd Line Service Desk Analyst

Job title:

2nd Line Service Desk Analyst

Company

Investigo

Job description

2nd Line Service Desk AnalystYork – Hybrid 2 days a week on site6 Month ContractInside IR35We are looking for a 2nd line support analyst to join a busy IT Service Desk Analyst

• Previous experience of working within 1st line support
• Experience working to and reporting against SLAs.
• Working in large scale, multi-site environments.
• Windows 10 support in a domain environment.
• Hardware, software and peripheral troubleshooting and support.
• Active Directory/Azure Active Directory administration.
• Working knowledge of TCP/IP networks.
• Office 365 administration, troubleshooting and support.
• Azure Intune troubleshooting and support.
• VPN troubleshooting and support.

If you are interested and looking for your next role, please apply with a copy of your CV

Expected salary

Location

North Yorkshire

Job date

Thu, 29 May 2025 00:30:02 GMT

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