Academic Programs Officer

Job no: 0049829
Location: Parkville
Role type: Full-time; Continuing
Faculty: Academic Support Office, Faculty of Arts
Salary: UOM 5 – $79,961-$91,844 p.a. plus 17% super

• Support the development, delivery and quality of teaching and learning activities with the Faculty of Arts!
• Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role
The Academic Programs Officer, situated within the Curriculum Delivery Support Team of the Academic Support Office (ASO) in the Faculty of Arts, plays a crucial role in facilitating the smooth operation of teaching and learning activities and providing comprehensive support across the Faculty.

Collaborating with various ASO teams, the officer ensures the efficient administration of undergraduate, honours, and graduate coursework programs within the Faculty. With an understanding of university policies and procedures, the officer contributes to enhancing academic support services by implementing administrative strategies and fostering effective relationships with stakeholders including Faculty and School staff, as well as Student and Scholarly Services (SaSS).

Your responsibilities will include:

• Contribute to the effective communication and collaborative working relationships with Curriculum Delivery Support staff, other ASO staff and academic staff.
• High level administrative support for undergraduate, honours and coursework programs across the faculty in conjunction with other Curriculum Delivery Support staff.
• Provide successful teaching and learning support across the Faculty including results processing, production of the timetable, student timetabling and other teaching and learning activities.
• Manage the interface with SaSS in relation to student timetabling, supporting seamless management and advice to students.
• Manage Student Learning Surveys and provide support to Advanced Standing assessment, Study Abroad/exchange requests, special consideration assessment and respond to student enquiries.
• Assist with Open Day, Welcome and induction programs for the Faculty and Schools as required.

Who We Are Looking For
Our ideal candidate is an experienced administrator, ideally with experience in a tertiary environment. 

You will bring to the role a high degree of initiative and self-management to handle a diverse range of tasks, alongside well-developed organisational and time management skills, and the ability to adapt to changing workloads.

Excellent interpersonal and communication skills are essential, enabling effective liaison with internal and external stakeholders, including those from diverse cultural backgrounds.

You will be self-motivated and flexible in responding to changing work priorities, with the capacity to work independently and as a member of a team and demonstrate a commitment to the delivery of excellent customer service and continuous improvement to the standard of service.

You will also have:

• Demonstrated capacity to provide high level administrative support.
• Excellent interpersonal, written and verbal communication skills with an ability to relate positively on an individual basis with a wide range of people from students to senior management.
• Demonstrated ability to exercise independent and informed judgement in problem-solving.
• Ability to exercise sensitivity, discretion, and confidentiality in interactions with students and academic and professional staff at all levels.
• Demonstrated ability to work both independently and collaboratively within a team, with the ability to time-manage and to meet deadlines.

For further information regarding responsibilities and requirements, please refer to the attached PD.

This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn’t have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: To be considered for this role you must have current valid work rights for Australia. Visa sponsorship is unavailable. 

Your New Team – Faculty of Arts
The Faculty of Arts at the University of Melbourne brings together leading scholars across 40 disciplines of study in the Humanities and Social Sciences. Our academic staff are of international standing and committed to excellence in teaching and research.

Over its 150-year history, the Faculty has produced leaders in a wide range of fields, including government, business, creative industries and media, community and not-for- profit organisations. The Faculty maintains strong strategic relationships with leading international universities through joint teaching collaborations, research projects and student exchange programs. 

Located in the Faculty of Arts, the Academic Support Office (ASO) supports the development, delivery and quality assurance of teaching and learning activities. The ASO manages essential functions in the following key areas: selection, scholarships, undergraduate, graduate coursework and graduate research programs, student enrichment and eTeaching and eResearch.

What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits  page!

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website  and stay connected with our stories and people on LinkedIn .   

Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at [email protected] , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled “Reasonable Adjustments Request”.

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience
• The responses against the Selection Criteria^ (found in the Position Description)

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria

If you have any questions regarding the recruitment process, please feel free to contact Ana via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Applications close: WEDNESDAY 28th FEBRUARY 2024 11:55 PM Australian Eastern Daylight Time (AEDT)

Position Description: 0049829 Academic Programs Officer_PD.pdf

Position Description