Academic Services Administrator

Job title:

Academic Services Administrator

Company

Global Banking School

Job description

This role is not eligible for visa sponsorship!Location: Role holder can be located in East London, West London, Manchester, Birmingham, or LeedsThe purpose of this post is to provide support to the Assessment and Awards Team and to take a responsibility for specific areas of Assessment and Awards Administration.This role is not eligible for visa sponsorship!

• Undertake key aspects duties relating to all areas of Academic Services
• Processing student withdrawals, interruption of studies, cancellations etc within the agreed time scales to ensure departmental KPIs are met.
• Update the Student Record System on a daily basis, ensuring accuracy of the data being inputted
• Support the preparation for exams
• Support Enrolment activities for all partners
• Secretarial support for various committees and meetings as and when required
• Collating and storing highly confidential documentation
• Communicating with staff across all the organisation
• Support the administration for the preparation of Assessment Boards
• Inputting of board outcomes onto Student Records System
• To be involved with the operation of Awards Ceremonies.
• Support the distribution of Certificates to students
• To deal with queries by telephone, letter, e-mail and face to face from academic and Professional Services colleagues and students in relation to all area’s of Academic Services
• To undertake other appropriate duties as required by members of the Academic Services Leadership Team.

• Higher Education experience
• Customer/student focused approach.
• Strong IT skills with proficiency in MS Office applications such as Excel, Word, Outlook Mail.
• Excellent communication skills both via email and telephone as well as confident in dealing with all levels of staff
• Good attention to detail
• Ability to work well as part of a team
• Ability to work under pressure and to deadlines.
• Willingness to work additional hours at peak periods as necessary to ensure deadlines are met and a willingness to accept travel between university sites and occasional travel off-site
• Ability to handle confidential and sensitive information, within the requirements of GDPR
• At peak periods there may be a requirement to work flexibly as necessary and a willingness to travel between GBS sites as required.

Desirable Skills and Experience:

• A can-do attitude with well-developed problem-solving skills
• Ability to use initiative and judgement to resolve matters.

The Academic Services Administrator will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy.
• the GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

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Expected salary

Location

England

Job date

Wed, 21 Aug 2024 03:11:02 GMT

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