Academic Services Administrator – Doctoral College

Post Title: Academic Services Administrator (Doctoral College)

SBU/Department: Academic Registry (Doctoral College) 

FTE: 1.0FTE, (working 37 hours per week)

Duration of Contract: Permanent

Salary: UH5 £27,181pa with potential to progress to £30,487pa by annual increments

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: MacLaurin Building, University of Hertfordshire, Hatfield

Main duties & responsibilities

You will be responsible for all administration associated with Research Degrees students, with specific responsibility for the administration of PGR students in the areas of Health and Social Work and Life and Medical Sciences.

You will act as clerk to any designated meetings and assist with the development and implementation of administrative procedures for research students.

You will assist with all matters relating to the admission and enrolment of research students, administering the student records, advising students on non-academic matters and liaising with Doctoral College staff within Academic Services and other relevant departments including Finance and Human Resources.

Skills and experience needed

You will be highly motivated, proactive and flexible to requirements. Accuracy and attention to detail are key requirements within this role. You may have relevant administrative experience in a complex and dynamic organisation, and experience of working in Higher Education administration is desirable.

Your application will evidence good IT skills and that you are numerate and literate. You will be able to demonstrate a good understanding of customer care with a polite, helpful and confident telephone manner. The ability to collect, process and present complex data is key.  Tact and diplomacy, with the ability to handle sensitive information with strict confidentiality is crucial.

You will be required to work flexibly and adaptably, being effective in a team setting, with a can-do attitude. You’ll have the ability to adapt to changing circumstances, processes and institutional culture and to be proactive in promoting change.

Qualifications required

You will hold A-levels or equivalent qualifications, or have proven professional work experience.

Please view the job description and person specification for a full list of the duties and essential criteria.Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

Contact Details/Informal Enquiries: Sam Birks, Administrator, [email protected]

Find out what it’s like to work in Academic Registry  

HERE

Closing Date: 4 February 2024

Interview Date: To be confirmed 

Reference Number: 057177

Date advert placed: 19 January 2024

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts