Administration Associate - Tenders Global

Administration Associate

World Food Programme




The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operates in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability, and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger. At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high-performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. 


Under the supervision of the Regional Management Services Officer and under the direct supervision of the National Management Services Officer the incumbent will be responsible for the following.

  • Verify resource requirements in Travel Management and assist in the identification of new requirements to facilitate efficiency and cost-effectiveness of operations and services.
  • Responsible for provision the services of travel and protocol and reporting any discrepancies to the supervisor for consistent and timely delivery of services, to ensure the provision of a safe and comfortable working environment for WFP staff.
  • Support the production of various data (Dashboards) and compile and prepare reports in order to contribute to the provision of accurate information for informative decision-making and to support the effective and timely management of WFP resources.
  • Contribute to planning, monitoring, and processing administrative actions related to procurement, finance, human resources, etc., including external vendors to ensure all data is accurately and timely recorded, processed in WFP corporate systems and any operational issues addressed.
  • Adapt and update Travel processes, supporting the implementation of operating procedures, in order to contribute to the continuous improvement of administration services in the area of responsibility.
  • Answer a range of queries related to the provision of Travel services in order to support the resolution of daily issues and communicate clearly to staff.
  • Coordinate the activities of a team of staff working in the area, to ensure individual and team objectives are met in compliance with all relevant regulations, policies, and procedures, and performance plan.
  • Provide training and guidance to staff in interpretation of Travel procedures, policies, processes, and use of corporate systems to ensure consistency and efficiency of services provided to all clients.
  • Capacity strengthens and ability to travel within the region for backfilling when needed.
  • Support the supervisor in the creation of Standard Operating Procedures (SOPs).
  • Manage and support Events when required.
  • Other as required.


  • Completed secondary school education. A post-secondary certificate or training in travel management.


  • At least six (6) years of work experience in the Administration filed. Experience in an international organization, Embassy, or UN system is an advantage.

Desired experiences for entry into the role:

  • Has demonstrated a sound understanding of WFP administrative operating standards and awareness of international humanitarian development issues through day-to-day work.
  • Has provided ad-hoc guidance to new staff members


  • Fluency (level C in reading, writing and speaking) in English and French.







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