Administration Officer

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child Safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy .

The Opportunity

• ​​​​​​Join CSIRO – Australia’s National Science and Innovation Agency
• Supportive work environment with up to 15.4% Super
• Waterfront location & onsite parking

CSIRO is excited to recruit for an administrative support role, based in Hobart.  The successful candidate will provide logistical, administrative and reception services to support the provision of facility management responsibilities across a broad range of CSIRO operational functions. 

To be successful in this role, you will possess strong organisational and communication skills along with the capacity to manage and prioritise several tasks or requests simultaneously. The role also requires the incumbent to be professional, exceptional with time management, and focused on quality customer service.

Your duties will include:

• Undertaking a broad range of property-related administrative activities to a high standard, in support of the CBIS site, state or regional team. This includes interaction with facilities management systems at an experienced user level as may be required for the efficient operation of the facility.
• Responding courteously and efficiently to client requests, maintaining clear communication regarding mutual expectations and monitoring client satisfaction.
• Assisting in the security of the site, including the management, maintenance and issue of keys, access cards, ID cards, and related staff, visitor, and contractor registers.
• Providing reception support during periods of absence and lunch breaks.
• General team support by way of monitoring the team’s email inbox, distributing requests appropriately and escalating issues as required.
• Updating and maintaining records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Delivering multiple administrative support activities and services in line with agreed standards, timeframes, and milestones, given tight timeframes and the need to maintain accuracy and attention to detail.

Location: Hobart, Tas

Salary: AU$68,148 – AU$86,733 plus up to 15.4% superannuation

Tenure: Indefinite 

Reference: 95668

To be considered you will need:

• Demonstrated ability to manage administrative functions, preferably in a facilities management environment, including prioritising workloads, managing repairs and maintenance work order life cycles, contractor liaison and good communication skills.
• Demonstrated experience in a range of general administrative support tasks in an office and security environment, including (but not limited to): organising meetings and preparation of minutes, running and management of scheduled and adhoc site and security reports, issuing and management of security access passes, monitoring and management of electronic key safe system.  Maintaining spreadsheets and databases and provide general finance support for the facilities management staff.
• Sound knowledge of the Microsoft Office suite (including Teams, Excel, Word, OneNote, Outlook, and SharePoint) applications and competent keyboard skills (intermediate level desirable). Ability to become familiar with the use of facilities management specific software and systems.
• Knowledge and experience of reception desk functions to provide relief during breaks and the flexibility to provide relief during periods of leave.
• Able to demonstrate initiative and communicate clearly, actively able to contribute as a team member when sharing information
• Demonstrated strong organisational skills and the ability to prioritise demands, accepting personal responsibility for doing the job well. Show initiative with problem-solving and making changes to improve performance.
• Assist CBIS or emergency staff with communications generally and particularly during an emergency.
• Able to assist with other duties as required.

Desirable:

• Experience undertaking administrative tasks in a facilities management environment.
• Knowledge of the Corrigo Enterprise system, Gallagher Command Centre, CCTV software, Content Manager, Envoy, KeySecure
• Knowledge and experience with workflow software
• Experience in a customer/help desk service environment

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible Working Arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and Inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia’s national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to Apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications Close

28 January 2024, 11:00pm AEDT