Administrative Assistant II

University of Maryland, Baltimore (UMB) is currently seeking an Administrative Assistant II to join the Department of Parking and Transportation Services. The Office of Parking and Transportation Services strives to provide students, faculty, staff, and visitors with the best possible parking and transportation experience.

BENEFITS (Non-Exempt Regular):

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program (pension), effective on your date of hire. Non-exempt regular staff receive a generous paid leave package that starts with 11 days of vacation accrued per year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and time for community service; comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is Ranked Among the Best Employers for Diversity by Forbes 2022 & 2023.

PRIMARY DUTIES

1. Edits, formats, and revises a variety of documents and materials created by others. Proofreads for grammatical, typographical and basic content errors.

2. Converts rough copy and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines.

3. Drafts and signs routine correspondence and replies to inquiries which do not require technical program knowledge.

4. Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security. Enters, updates, and retrieves information as needed. Creates reports as needed.

5. Researches, analyzes, and summarizes information and source materials for reports independently and communicates findings orally and in writing.

6. Receives and reads incoming correspondence and information. Summarizes and prioritizes review of correspondence. Screens out items to be handled personally and forwards remainder with necessary background material.

7. Receives and screens telephone calls and visitors. Independently handles procedural and substantive matters and inquiries which do not require technical knowledge or refers callers to others as appropriate.

8. Makes all necessary arrangements for travel and independently performs required administrative follow-up and recordkeeping.

9. Assists in preparing and administering department budget by updating accounts, and running periodic reports.

10. Acts as intermediary for supervisor, interacting with officials, staff at all levels and the public. Provides information requiring comprehensive knowledge of institutional policies, procedures, and special departmental issues.

11. Anticipates supervisor’s course of action when absent and facilitates problem resolution. Interprets administrative decisions and policies to other staff and transmits directions and instructions based on authority delegated by the supervisor.

12. May provide guidance and instruction to other office support staff.

13. Organize, inventory and order specific items needed for facility operations. 

EDUCATION: High School Diploma or GED

EXPERIENCE: 3 years of experience providing administrative support.

OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effective both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database, and presentation programs, Internet, email and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.

Based on the duties of this position, selected candidates are eligible to participate in the Bargaining Unit (Union).

Salary Range: $47,073 – $51,707 per year (Commensurate with education and experience)

Note: New hires will receive a 2.5% adjustment to their base salary upon successful completion of 6-month probationary period.

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at [email protected] . 

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request . You may also contact [email protected] . Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.