Administrative/Customer Service Assistant

We will contact applicants who are selected for an interview.

This is a part time position. Great opportunity for part-time work in the fisheries and lake management area-supporting clients from the inside.

Absolutely NO Phone Calls, please.

• Role Overview

Administrative assistance for field staff, phone support, client follow ups and other office administrative duties.

Key Outcomes (Key outcomes the person is responsible for).

• Keep field staff informed so work runs without disruption
• Be the first point of contact for clients—answering, resolving, or routing calls quickly and professionally
• Close the loop on every client request (quotes, questions, follow-ups) within 24 hours so nothing is left hanging
• Maintain clean, accurate system records so the field and office are always aligned
• Proactively remove small administrative issues before they become problems for techs or leadership

Required Skills & Experience

• 2+ years experience as administrative assistant
• High school diploma
• Available Monday-Friday for either morning or afternoon shift -between 8am and 5pm
• Comfortable working solo
• Strong organization and time management
• Clear written and verbal communication
• Professional phone etiquette and customer service
• Attention to detail and accuracy with data entry and records
• Ability to prioritize and manage multiple tasks at once
• Proficiency with email, calendars, and basic office software (Word, Excel, Google+)
• Dependability and follow-through on assigned tasks
• Problem-solving mindset and ability to work independently
• Team-oriented with a helpful, service-focused attitude

Preferred Qualifications

• Experience using a CRM such as SingleOps
• Familiarity with outdoor service industries (fisheries, lake management, landscaping, or similar field-based work)
• Ability to shift priorities quickly and adapt as daily work demands change
• Strong organizational skills with attention to detail in fast-paced environments
• Clear, professional communication with both field staff and clients

Cultural & Team Fit

AES seeks team members who are passionate about working outdoors, take ownership of their work and embrace learning and growth. They thrive in a collaborative, hands-on environment, support teammates and are committed to delivering high-quality results for clients.  Following our values of being accountable, driven towards excellence, being effective and efficient, a passionate professional and trustworthy are keys to success at AES.