Administrative Officer

Job title:

Administrative Officer

Company

Northern Marine Group

Job description

The role of Administration Officer is demanding and diverse within a very busy department whose objective is to offer a fully comprehensive service to its many prestigious clients. The ability to build strong relationships with clients & cadets to develop confidence and trust, to maintain a long-term working relationship is imperative. Strong administrative support is seen as essential in achieving Company Objectives ensuring CMT exceed customer requirements.

Key Responsibilities

• Provide administrative support for department
• Assist in organisation of company presentations / meetings / careers events etc.
• Build good relationships with clients with the use of effective communication and excellent customer service
• Gain and develop good general knowledge of client companies and their contract requirements.
• Respond effectively and efficiently to all client / cadet queries
• Help devise, develop, and implement & maintain good administrative practices by:

• Updating and maintaining trainee database / personnel files
• Coordinate cadet availability around exams / courses for attendance of various medical / visa appointments
• Process applicants’ documentation ensuring all documentation is received prior to commencement of course
• Process documentation ensuring cadets / clients have required documentation prior to cadets going to sea
• Process Visa applications / arrange embassy appointments
• Book domestic / international travel and accommodation
• Process Visa applications / arrange embassy appointments
• Determine medical / vaccination requirements as per company requirement and facilitate appointments
• Communicate with candidates through recruitment process from application to acceptance stage
• Liaise with Agents / Captains / Vessels to find available berths for cadets / repatriation arrangements
• Apply for flagged state documentation
• Adhere to and comply to ISO 09001 standard
• Always maintain confidentiality of the Company and adhere to the principals of the Data Protection Act 1998; information should never be disclosed to third parties without expresses permission
• Ensure the appropriate standards of Health and Safety are adhered to in line with the Northern Marine’s Health and Safety Policy also inclusive of current and future legislation
• Any other duties required

Candidate Requirements

Essential

• Sound education at Standard Grade level or equivalent
• Comply with GDPR regulations and ability to always maintain confidentiality
• Ability to communicate clearly
• Comply with ISO standards
• Professional & pleasant telephone manner
• Good team attitude
• Attention to detail with methodical approach to work
• Work effectively under pressure
• Reliable, flexible and adaptable

Desirable

• HNC/HND in business administration or related subjects
• Previous experience of working in a busy office atmosphere
• Previous experience in devising and implementing administrative procedures

Closing date: 23rd Feb 2024

Expected salary

Location

United Kingdom

Job date

Thu, 15 Feb 2024 04:42:41 GMT

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