Administrative Officer

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Under the general guidance of the Deputy Representative Operations, the Administrative Officer will be the focal point of administrative management services in a country or sub-country office, accountable for the delivery of efficient and cost-effective administrative support services, providing guidance for operations of administrative support services and management of administrative staff. Ensures the office’s administrative operations and services are in compliance with the organization’s administrative policy, procedures, rules, and regulations. 

Key accountabilities and Duties & Tasks:

Policy, procedures, and strategies:

  • As functional focal point, accountable for the correct and consistent application of policies and procedures in the assigned administrative functions through the provision of guidance and support to the country office or sub office where applicable.
  • Contributes to strategic planning and monitoring of administrative matters at country/sub-country level as necessary. Provides practical input on implementation of administrative guidelines, in close coordination with the head of office, operation staff/ supervisor.
  • Supports supervisor and the head of the office, and updates staff on administrative policies, procedures rules and regulation.  Implements the appropriate application and interpretation of administrative rules, regulations, policies, and procedures.  Briefs and assists arriving and departing staff on basic administrative procedures and requirements.
  • Makes specific recommendations on the improvement of systems and internal controls, planning, restructuring and resolution of sensitive issues, taking into account the prevailing conditions in the locality.
  • Keeps supervisor abreast of potential problem areas and identifies and recommends solutions.  Prepares reports on administrative matters as required.
  • Provides administrative support and services to sub-country (zone) offices and out-postings, where applicable, including preparation and funding of service contracts, preparations of PGMs for all administrative supplies and guidance on administrative procedures.
  • Undertakes missions to field locations to review administrative arrangements and makes appropriate recommendations where applicable.
Budget management:
  • Recommends and prepares estimates on office premises, supplies and equipment requirements for budget preparation purposes.  Assists zone offices in the establishment and maintenance of administrative services.  Prepares, monitors, and controls the administrative budget.
Administrative support and services:
  • Undertakes delivery and improvement in administrative support and office services including space management, transport services, vehicle use and maintenance, equipment, conference and travel arrangements, document reproduction, communications, mail and delivery services, local procurement, and bill payments of utilities.
  • Ensures the timely and cost-effective provision of basic office services including space management, equipment, communications, and security to enhance staff safety and productivity.
  • Supports the Inter-Agency Operations Management Team’s approaches for enhancing UN common services to attain efficiencies and effectiveness.
  • Helps negotiate and administer matters relating to office premises, utilities and services with vendors and agencies.
  • Oversight of administration support for field offices.
Property management:
  • Supports property management of administrative supplies, office equipment and vehicles, updating inventory of items, serving as ex-officio member to the Property Survey Board where applicable.  Assists supervisor in Property Survey Board submissions, preparing minutes of meetings.  Assists supervisor in executing PSB recommendations approved by the Head of Office.
  • Monitors and supervises adequate and appropriate use of supplies.  Ensures that services and maintenance of premises are in accordance with organizational standards.
Contract arrangement and control:
  • Ensures that all administrative transactions and arrangements of contracts are in compliance with the applicable policies, procedures, rules and regulations.
  • Participates in the reviews of the contractual arrangements related to administrative support (i.e. courier, premises maintenance, ancillary administrative support, vehicle maintenance, equipment maintenance etc.) to ensure that the terms and conditions of all contracts are being adhered to by providers of services.  Proposes to supervisor any changes that may be required.
  • Monitors payments against contractual obligations.
Partnership, coordination, and collaboration:
  • As required, under direction of the supervisor, collaborates with other agencies, local authorities and implementing partners on administrative matters including information exchange and harmonization.
To qualify as an advocate for every child you will have…

Education:

  • A first level university degree in social sciences, business management, administration, finance, or any other relevant field of discipline.
Experience:
  • A minimum of 2 years of professional experience in in office management, administration , , or any other relevant function is required.
  • Solid experience in negotiation with external partners and office premises contracts, remodeling is required.
  • Solid experience with contract management and negotiations of partnerships; legal and notary understanding procedures is required.
  • Experience in an international organization and/or large corporation is preferred.
  • Experience in a UN system agency or organization some of which served in a developing country is considered as an asset.
  • Advanced knowledge of Microsoft Office, especially Excel required. Experience in database packages, web based management systems and ERP systems (preferably SAP financial modules) is considered as an asset.
Language Requirements:
  • Fluency in English and Portuguese is required. Knowledge of Spanish will be considered as an asset.

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