Administrative Services

OBJECTIVES OF THE PROGRAMME

Underlying Values and Core Functions of WHOWHO’s mandate revolves around six (6) leadership priorities specifying (i) advancing universal health coverage (ii) health related sustainable development goals (iii) addressing the challenge of non-communicable diseases and mental health, violence and injuries and disabilities (iv) implementing the provisions of the International Health Regulations (2005) (v) increasing access to quality, safe, efficacious and affordable medical products (vi) addressing the social, economic and environmental determinants of health. The South – East Asia Region (SEAR) of WHO is made up of 11 countries, with over 1.8 billion people, with India’s population of 1.4 billion. All the Member States of WHO/SEAR (Bangladesh, India, Bhutan, Myanmar, Sri Lanka, Nepal, Indonesia, Maldives, Timor Leste, Democratic People’s Republic of Korea, Thailand), share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation.

DESCRIPTION OF DUTIES

Under the overall guidance of the WHO Representative to India (WR) and the direct supervision of Administrative Officer(AO), the incumbent will provide strategic and operational support in overall management and administration of WCO-India, including support to 280 field offices located throughout India. as detailed below:

• Developing, and implementing strategies policies and procedures to guide operational plans.
• Directing and overseeing all operational aspects including, procurement, travel, visa management, and hotel/event management, security, inventory and distribution, ICT, building and facilities management, fleet management, and contracts and negotiations, in accordance with approved workplans, WHO standards, rules, regulatory compliance.
• Plan in consultation with all key stakeholders, budget and financial requirements concerning WCO operations/administration, and provide timely submissions and reports as requested.
• Providing timely and accurate reporting to AO and the WR on administrative, managerial supervision and legal matters of WCO India including its Project / Sub Offices. Advice to Regional Team Leaders (RTLs) and Regional Administrative and Finance Officer RAFOs. Ensuring key issues, outcomes, processes, impacts and implementation are monitored, with regular reporting as scheduled and or requested.
• Maintaining effective engagement with counterparts in the South East Asia Regional Office, Headquarters, Government of India, and UN agencies towards efficient coordination, transparency and accountability, in delivery of advisory and operational services. i.e UN MOSS Compliance.
• Planning and providing strategic and operational guidance to all staff, and customised training in administration, communication, problem solving, capacity building, and teamwork.
• Planning, and managing, quality assurance reviews of field units, implementation of recommendations, and monitoring and follow-up to ensure results are achieved.
• Ensuring legal notices received by WCO India and field offices are effectively and efficiently addressed.
• Contributing effort towards a workplace free of discrimination, harassment, and bullying by handling all reports of bullying, harassment and related issues and present to HR committee for decisions.
• Perform any other duties as assigned by the supervisor(s)

REQUIRED QUALIFICATIONS

Education

• Essential: University degree or equivalent from a recognized university
• Desirable: Postgraduate degree/ diploma in business or public administration, management or related field

Experience

• Essential: Do you have at least two years’ experience in the area of operations, logistics, procurement, asset management and security for a wide network of field establishments
• Desirable: Experience of work in UN and/or other international organizations.

Skills

• The incumbent should identify with the core values of the World Health Organization.
• Thorough knowledge and understanding of WHO’s administrative rules and procedures; good administrative knowledge of the functioning of government departments/ministries.
• Demonstrated ability to work harmoniously in a team atmosphere and liaise with the WHO team and national program managers, as necessary.
• Leadership skills with demonstrated ability to work effectively with in a team setting at national and international levels, to share information and data and make oral and written presentations on related matters.
• Understanding of the potential motivating factors within national context and ability to adjust to new approaches in an increasingly complex environment.
• Modern management skills (planning and evaluation, etc.).
• Capacity to prepare terms of reference and to prepare and monitor and manage the implementation of contractual agreements.
• Capacity to convey information and options in a structured and credible way; ability to speak and write clearly.
• Proficiency in computer applications and ability to draft reports. Knowledge of WHO/UN agencies policies, procedures and practices will be an advantage.

Use of Language Skills

• Essential: Expert knowledge of English. Intermediate knowledge of Hindi.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2406844