Afghan Health Program Coordinator

Job Overview

The Afghan Health Program Coordinator will be responsible for promoting, coordinating, and co-leading health promotion projects to RIM communities, specifically for newly arrived Afghan refugees. This role will develop a community outreach plan, form partnerships with relevant cultural and religious entities, and identify culturally and linguistically appropriate health education curriculum that promote positive health outcomes for Afghan refugees. This role will ensure that project beneficiaries have access to medical services, healthcare navigation training, classes targeting their specific health concerns, and social services support that assist with overall health and well-being for Afghan arrivals and their families.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Identify, curate, and develop health education and health literacy materials from reputable sources for effective health education campaigns.
• Co-develop a community outreach plan to promote health education workshops and project services for targeted RIM communities.
• Coordinate all aspects of health education workshops including securing location, arranging beneficiary transportation, interpretation, and participation incentives.
• Ensure client eligibility by securing documents and completing enrollment application.
• Create and maintain partnerships with community-based organizations, medical providers, health departments, academic institutions, and social service organizations.
• Schedule medical appointments, provide medical advocacy, and secure transportation for beneficiaries.
• Ensure project participants are adhering to their medical plans of care prescribed by health professionals.
• Refer and enroll beneficiaries in mainstream social services.
• Facilitate and conduct activities designed to gather data about Afghan health knowledge, attitudes, and practices, including facilitating focus groups and advisory board meetings.
• Maintain up-to-date documentation in clients’ case files and ensure services are properly documented in required databases.
• Ensure client confidentiality and abide by federal, state, and local government privacy guidelines.
• Participate in monthly meetings with project leads across the IRC network and Arizona to share strategies on project deliverables, discuss best practices, and tackle challenges.
• Comply with all IRC policies, procedures, and protocols including adherence to the IRC Way and Child Safeguarding.
• Other duties as assigned.

Key Working Relationships:

Position Reports to: Senior Health Program Manager
Position directly supervises: ​Interns and volunteers within program

Indirect Reporting: Deputy Director of Programs, IRC HQ
Other Internal and/or external contacts:

Internal: IRC staff, interns and volunteers

External: Community partners, sub-grantees, stakeholder partners, State Refugee Health Manager, NACCHO, DES, NRC-RIM, medical providers, Ethnic Based Community Organizations

Job Requirements:

Education: Undergraduate degree in a related field or 2 years of experience in health-related case management or health promotion position working with a minority population, is preferred.

Work Experience: 1+ years of professional work experience; preferably in public health, non-profit, or social services environment

Demonstrated Skills and Proficiencies:

• Experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.
• Experience coordinating Health Promotion events and/or Community Health Worker programming.
• Knowledge of the US health care system.
• Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience in web-based data entry systems, with both data extraction and design preferred.
• Highly organized self-starter with proven success prioritizing multiple tasks, making critical decisions, and delivering results in a fast-paced environment with tight deadlines.
• Strong attention to detail with the ability to prioritize and manage time effectively.
• Flexibility with demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment.
• Strategic, creative, problem solver capable of working well independently and as a part of a team.
• Demonstrated understanding of coaching and motivational interviewing.
• Valid driver’s license and access to a personal, insured vehicle.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Language Skills: Fluency in written and spoken English, bilingual ability preferred in Dari, Pashto, and/or Farsi.. Cross-cultural understanding and strong communication skills, both written and verbal.

Working Environment***:***

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above-outlined responsibilities.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.