Afghanistan Supplemental Appropriations Social Adjustment Services Case Worker

Requisition ID: req46926

Job Title: Afghanistan Supplemental Appropriations Social Adjustment Services Case Worker

Sector: Social Work

Employment Category: Fixed Term

Employment Type: Full-Time

Compensation: USD 19.50 – 24.00 Hourly

Location: Dallas, TX USA

Work Arrangement: Hybrid

Job Description

Job Overview/Summary: ASA (Afghanistan Supplemental Appropriation) SAS Case Worker provides short-term case management services to refugee clients who past the initial resettlement process. Case management services are focused on medical case management, access to public benefits, and emergency case management. ASA SAS caseworker provides an additional orientation to achieve long-term independence. The position will only serve Afghan clients.

Responsibilities
Responsibilities may include, but are not limited to:

• Provide intake, needs assessment, and enrollment services for clients referred to social adjustment services
• Develop comprehensive service plans in collaboration with clients
• Develop working partnerships for social service providers, and ensure referral processes for clients are in place
• Assist clients with public benefits applications, including SNAP, Medicaid, WIC, and TANF
• Connect clients with medical providers as appropriate
• Develop and implement orientations related to health and public benefits
• Ensure case files and reports are maintained in accordance with grant requirements.
• Other duties as requested

Job Requirements

Education: Bachelors degree in social work or related field of study preferred.

Work Experience:

• Relevant professional experience in a social service setting, including public benefits and the US social services system; minimum of 2 years experience strongly preferred.
• Experience working with refugee and/or immigrant populations is strongly preferred.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in Pashto/Dari is a plus.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid drivers license and access to a personal, insured vehicle.

Working Environment:

• A combination of a standard office environment, remote work, and field time within the service delivery area to perform the above-outlined responsibilities.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. 

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

#LI-NN1