Alfanar Jordan Programme Manager

Alfanar Jordan Programme Manager Job Description

Salary: Competitive, based on experience

Reporting to: Jordan Country Director

Starting Date: July 2024

Duration of Contract: 12 months, renewable

Years of experience: More than 10 years of experience

Do you believe in the power of social enterprises to create meaningful and scalable social change in disadvantaged communities in Jordan and across the Arab region? Are you looking to influence a movement that is backing social change and transforming lives across the Arab world? If yes, then you should take a look at Alfanar!

ABOUT ALFANAR

Launched in 2004, Alfanar is the Arab region’s first venture philanthropy organisation. Alfanar is a UK-based charity with operations in Egypt, Lebanon, Jordan and Palestine that aims to transform the lives of disadvantaged children, youth and women across the Arab world by funding and strengthening ambitious social enterprises responding to pressing needs, especially in education, youth employment and women’s economic empowerment.

Alfanar provides tailored grants along with management support, training and access to markets to growth stage social enterprises, enabling them to achieve greater financial sustainability and to scale their impact. Alfanar’s highly engaged venture philanthropy approach applies the principles of private sector investment to charitable giving. It strives to deliver social returns that are sustainable, scalable, and game changing.

Alfanar provides capable and qualified candidates a rare opportunity to help strengthen and scale innovative social enterprises (SEs) across the Arab world.

JOB PURPOSE

The Programme Manager will be in charge of managing a donor-funded program of JD 1 million and a team of 5 people, including external service providers, for a period of 12 months (with a yearly renewable contract). The impact objective of the programme is to “Build Pathways to Sustainable Livelihoods by enhancing economic opportunities and decent and formalised work for vulnerable communities in Jordan”.

The Programme Manager will be provided with trainning on Alfanar’s methodologies and tools, including our unique impact management approach. Through this programme, the Programme Manager will contribute to the growth of impactful SEs, supporting them in scaling their impact and becoming more financially sustainable. The Programme Manager will also work to strengthen relationships with local stakeholders to have a broader oversight on the impact ecosystem in Jordan and the region.

DUTIES AND RESPONSIBILITIES

The Programme Manager’s duties and responsibilities include the following:

Team and Donor Management

• Recruit, onboard and manage the team members that will be staffed on the programme;
• Confirm each team member’s job description and objectives;
• Provide regular team coaching, performance feedback and end of year appraisal;
• Ensure smooth internal communications amongst team members;
• Handle all donor interactions in coordination with the Country Director.

Programme Inception, Implementation, Reporting & Closure

• Confirm the programme’s scope of activities (including the SEs’), operations and communication plans, budget, reporting requirements and logistics;
• Manage the Portfolio Officers and support them as needed in engaging community partners, performing outreach and selecting SEs, organising pitching events, conducting interviews/ site visits/ due diligence and facilitating group training and customised workshops;
• Oversee the programme’s implementation and address any issues;
• Prepare both donor and government reporting with contributions from the Portfolio Officers, Finance Officer and Impact Officer, which will be reviewed and approved by the Country Director;
• Ensure all programme activities and team conduct comply with Alfanar’s internal policies;
• Ensure the collection, archiving and sharing of knowledge, tools and resources generated;
• Organise an end-of-programme feedback session and produce a “lessons learnt” document to ensure continuous improvement within Alfanar.

Monitoring & Evaluation (delegated to an Impact Officer)

• Confirm the M&E framework of the programme including the Theory of Change, Logframe, Reporting Framework, data collection tools and the customised impact results dashboards that will be used by both the SEs and the programme – as proposed by the Impact Officer;
• Develop the financial, impact and organisational key performance indicators (KPIs) for the programme, in coordination with the Impact Officer;
• Confirm the financial, impact and organisational key performance indicators (KPIs) for each SE – as proposed by the Portfolio Officers and Impact Officer;
• Oversee the achievement of targets and ensure the successful implementation of remedial actions in case of disruptions.

Financial Management (delegated to a Finance Officer)

• Confirm the programme’s budget, disbursement schedule and financial reporting framework – as proposed by the Finance Officer;
• Monitor and challenge financial reports, disbursements, SE’s budget spending, variance and reforecasts as well as monitoring and managing data assurance, archiving, data protection, information submitted to external auditors and effective use of internal financial systems;
• Handle all budget discussions with the donor, in coordination with the Finance Officer;
• Oversee government-based reporting.

Communications & Social Media (supported by HQ)

• Develop a communications plan and work with team to ensure key events are captured and social media posts are in line with donor and Alfanar requirements;
• Review and approve all key communications content, pictures, videos and social media posts;
• Where necessary, identify and onboard support from external agencies/consultants to provide services that would cover events beyond the scope of the team.

Alfanar Representation & Fundraising

• Represent Alfanar in events and with eco-system players, partners and donors to present the program and to raise the profile of Alfanar and of venture philanthropy in Lebanon
• Ensure any identified follow-on funding opportunities are discussed with Alfanar’s Country Director and Development Officer.

QUALIFICATIONS

• Experience in programme management, budgeting and donor reporting is essential
• Experience in managing prorammes of over JD 1 million per annum
• Demonstrated ability of managing a team
• Experience in mentorship and training of entrepreneurs and/or in international development is preferred
• Experience in monitoring and evaluation and/or impact measurement is preferred
• Excellent report writing skills
• Proven skills in critical thinking, assessment and analysis
• Self-motivated, autonomous and a pro-active personality, able to work in a small team and in a fast-paced environment, on both strategic and hands-on topics
• Demonstrated ability to establish and maintain effective relationships
• Strong interpersonal, communication and presentation skills
• Excellent organisational skills with demonstrated ability to execute projects on time
• Strong analytical and problem-solving skills
• Fluent in English and Arabic