Analyst, HR Business Partnering

Purpose of Job

Working under supervision and guidance of the Associate Director, HR Business Partner and in partnership with other HRBP team members to implement operationally excellent support in the delivery of client-facing HR services to the business.

Be a data domain expert and facilitate data informed decision making within EBRD’s HROD department. The role holder helps support decision makers by visualising data, analysing trends, applying statistics and finding insights using the Bank’s suite of business intelligence tools – Cognos, Tableau and Alteryx

Accountabilities & Responsibilities

HR Business Partnering:

• Supporting the HRBP team in the delivery of HROD cyclical activities (e.g. Strategic Workforce Planning, Talent Review, Performance Management, Pay Review, and Engagement). Actively collaborating with HR centres of expertise to implement HR initiatives.
• Supporting the HRBP team with day to day activities related to position management as well as acting as liaison with the HR Operations teams to ensure timely processing of business decisions pertaining to personnel management (transfers, promotions, secondments, payroll etc).
• Working in close cooperation and seeking expert advice from HR centres of expertise including Reward & Benefits, Talent Development and Acquisition, Employee Relations, HR Communications, Mobility and HR Operations.
• Providing assistance and problem solving to the HR Business Partners related to queries from senior managers, liaising with HR centres of expertise and the People Solutions & Advisory team as necessary
• Supporting and contributing to organisational change within the Bank by executing defined activities, including compiling scripts and supporting documents.
• Working collaboratively with HR Operations, People Solutions & Advisory, and across all Business Partnering teams in order that the business receives a high quality service.
• Record-keeping to underpin sound administration of Bank personnel:  Documenting and filing an accurate audit trail to clarify policy decisions and/or to document rationale for policy variations in the realms of reward and employee lifecycle events. Ensuring adequate details are kept and filed correctly so that any future recollection of a decision is fully captured and easily retrievable.  Documenting and accurately filing contemporaneous notes of manager/employee meetings about pertinent HR matters (includes using template chronology document).
• Supporting the successful delivery of HR projects through active monitoring, updating of progress and reporting to project leads, HR Management Team and MD HROD as necessary

Provide Business Stakeholders with Analysis and Insight:

• Preparing and analysing various HR metrics and KPIs and providing feedback to the HR Business Partners.
• From understanding of the data, the role holder will be expected to offer additional insights into trends for stakeholders:
• Use statistical insights from employee data to make better people decisions.
• Use data and information to provide insights into people issues and guide improved, evidence-based decision-making and fix problems at the root cause.
• Ask the right questions when interrogating data to support meaningful insights for the Business, telling a relevant and compelling story.
• Where gaps exist in the current HR reporting platforms, the Analyst will provide detailed accurate analysis for stakeholders.

Deliver Improvements to the HR Reporting Capability:

• Conducting design reviews with end users and consulting data owners to iteratively improve reporting relevance and impact.
• Responsible for understanding relevant bank processes and ways of working, both internal and external to HROD, and presenting appropriate reporting solutions.
• Carrying out user acceptance testing on behalf of HR or business stakeholders when necessary.

Drive continuous improvement:

• Proactively identifying gaps in the current HROD reporting platforms and highlighting possible solutions.
• Driving improvements in data quality.
• Supporting team members to improve their data analytics capability, understanding of appropriate use of data and storytelling.
• This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs.

Knowledge, Skills, Experience & Qualifications

• Demonstrated experience as a HR Adviser or in HR Operations.
• Good understanding of HR policies and guidelines, knowledge of HR cyclical activities preferred.
• Experience of working in a data and analytics environment.
• Analytical and data manipulation skills with an understanding of how data can be used to measure business outcomes and how to deliver insight on qualitative and quantitative organisational data to inform and improve decision making.
• Demonstrated proactive approach to problem solving and enjoys fully immersing themselves in data, business constraints, and problems they are interpreting and asks the right questions to get at the deeper-level “why”.
• Experience using results of analysis and communicating this in an effective way, using good communication, storytelling and presentation skills to various audiences.
• Demonstrate ability to build relationships and work effectively across teams
• Good stakeholder engagement skills, including effective questioning and active listening.
• Excellent attention to detail to ensure accuracy.
• Ability to manage, multitask and prioritise workload, to meet deadlines and follow through on completion of projects.
• Fluency in English both written and oral. Knowledge of another language is a plus.
• Degree in relevant discipline preferred or equivalent experience.
• Experience of working in a multi-national environment with a dispersed workforce – preferred.

Source: https://jobs.ebrd.com/job/London-Analyst,-HR-Business-Partnering/1080789101/